What are the responsibilities and job description for the Customer Engagement Executive (Apply in minutes) position at Genuine Parts Company?
SUMMARY :
The Account Representative drives sales, identifies, and generatesopportunities for various types of customers. This role fosters customersatisfaction by maintaining customer contact and managing customerexpectations. The Account Representative provides education of MotionIndustries products through technical presentations.
JOB DUTIES :
Generates new leads by networking, cold calling, researching variousdirectories and internet sites.
Routinely interacts face-to-face with customers to foster strongrelationships and maintains satisfaction.
Understands complex requirements from customers for preparation ofcustomized quoting.
Delivers effective sales presentations and ensures technical requirementsare met.
Assists with on-site troubleshooting of customers concerns.
Works with and coordinates vendor resources to build relationships andsupport sales.
Performs other duties as assigned.
Increases revenue and profitability through generation of new business andfurther development of existing accounts.
EDUCATION & EXPERIENCE :
Typically requires a high school diploma or GED. Typically requires industryand sales experience.
KNOWLEDGE, SKILLS, ABILITIES :
Excellent written and verbal communication skills.
A proficient understanding of key sales principles and best practices.
Ability to influence customers, while maintaining healthy relationships.
Ability to take initiative and work with limited direction.
Ability to multitask and manage time well.
Ability to use Microsoft Office.
Knowledge of industrial products : power transmission, hydraulic, pneumatic,and industrial products.
PHYSICAL DEMANDS :
May be required to be on-call nights or weekends, depending on need.
COMPANY INFORMATION :
Motion Industries offers an excellent benefits package which includes optionsfor healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, andholiday pay.Not the right fit? Let us know youre interested in a future opportunity byjoining our Talent Community on [jobs.genpt.com](http : jobs.genpt.com) orcreate an account to set up email alerts as new job postings become availablethat meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion,marital status, national origin, citizenship status, age, pregnancy, sexualorientation, gender identity or expression, genetic information, disability,military status, status as a veteran, or any other protected characteristic.GPCs policy is to recruit, hire, train, promote, assign, transfer andterminate employees based on their own ability, achievement, experience andconduct and other legitimate business reasons.
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