What are the responsibilities and job description for the Business Development Representative position at Genuine Parts Company?
About Us
Genuine Parts Company is a leading global distributor of automotive replacement parts. We are seeking an experienced and motivated Customer Growth Specialist to join our sales team.
The Role
You will be responsible for driving growth of company-owned NAPA Auto Parts stores, customer base, sales and profits. This includes promoting the entire line of NAPA products and programs to Wholesale Customers, working with local Store Managers to develop plans to increase sales and proactively initiating contact, managing and developing leads on a local basis.
A Day in the Life
- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits.
- Promote the entire line of NAPA products and programs to Wholesale Customers.
- Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis.
- Identify specific needs of customers and align solutions with NAPA's offerings.
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines.
- Engage customers and keep them connected through all of NAPA's eSales programs.
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone.
What You'll Need
- Prior experience in a Retail store or outside sales.
- 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance.
- Capability to present information in group meetings.
- Valid driver license with no more than 2 moving violations in the last 4 years required.
