What are the responsibilities and job description for the Automotive Sales Consultant position at Genuine Parts Company?
About Our Team
We're a dynamic team at Genuine Parts Company, dedicated to providing exceptional service to our customers. As a Business Development Representative, you will play a key role in driving growth of company-owned NAPA Auto Parts stores, customer base, sales and profits.
About the Job
You will be responsible for promoting the entire line of NAPA products and programs to Wholesale Customers, working with local Store Managers to develop plans to increase sales and proactively initiating contact, managing and developing leads on a local basis.
A Day in the Life
- Promote the entire line of NAPA products and programs to Wholesale Customers.
- Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis.
- Identify specific needs of customers and align solutions with NAPA's offerings.
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines.
- Engage customers and keep them connected through all of NAPA's eSales programs.
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone.
Requirements
- Prior experience in a Retail store or outside sales.
- 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance.
- Capability to present information in group meetings.
- Valid driver license with no more than 2 moving violations in the last 4 years required.
