Food Service Area Manager (9864)

ABOUT GENUINE FOODS 

At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity, and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate. 

ABOUT THE POSITION

The Food Service Area Manager plays an important operational, quality control, culinary, and day-to-day leadership role across Genuine Foods’ Oregon accounts. The area manager oversees site-based staff and service operations at multiple locations, including K-12 schools, college and university dining programs. The area manager is also an ambassador for Genuine Foods, growing and maintaining relationships with school districts, higher education partners, and other stakeholders. The ideal candidate enjoys working in a team environment, has a customer service and culinary orientation, and has experience supervising others. Most importantly, the area manager is committed to Genuine Foods’ mission to use food to improve lives and build community, and is passionate about serving students, educators, and campus communities. We are a fun and supportive team that values and respects each other. Genuine Foods is an equal opportunity employer.

ESSENTIAL RESPONSIBILITIES

• Conducts regular site visits to observe food service operations at K-12 and higher education accounts, including food preparation, kitchen facilities, food safety, student and guest engagement, and customer service
• Ensures K-12 sites comply with National School Lunch Program (NSLP) and School Breakfast Program requirements, USDA meal pattern and Smart Snacks standards, and Oregon Department of Education Child Nutrition Programs guidelines
• Supports higher education operations such as residential dining, retail and grab-and-go outlets, catering, and meal plan programs, ensuring service meets campus partner expectations and contract standards
• Manages the food service leads and unit managers at assigned sites as direct reports, including weekly check-ins. Supervises and provides support and guidance to site leads and food service associates
• Enhances culinary operations at all sites, adapting menus and service styles to the needs of younger students as well as college students, faculty, and staff
• Fills in for food service staff in the event of absence
• Proactively communicates to the management team good performance by staff and performance that needs improvement
• Immediately informs the management team of any culinary or operations issues that need their attention
• Proactively collaborates with site staff and the culinary and operations team leads to develop creative, site-specific solutions that deliver the best possible service for each account
• Builds strong relationships with district administrators, school staff, and university dining or auxiliary services partners, and participates in client meetings as needed
• Trains site-based staff on standardized policies and procedures (e.g., clocking in/out, using project management tools to document meals, practicing FIFO, accurately completing production records, taking weekly physical inventory, ensuring menus are posted, and following food safety and allergen protocols)
• Ensures all sites meet Oregon food safety regulations and are prepared for health inspections
• Other duties as assigned to ensure Genuine standards are being met