Campus Restaurant FOH Manager (9637)

ABOUT GENUINE FOODS 

At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity, and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate. 

JOB DESCRIPTION OVERVIEW 

The  Assistant Food Service Director (AFSD) plays an important operational, quality control, culinary, and day-to-day leadership role. The Assistant FSD helps the Food Service Director with overseeing cafeteria based staff and service operations at a multi-site school district and is an ambassador for Genuine Foods’ to grow and maintain relationships with customers and partners. The ideal candidate enjoys working in a team environment, has customer service and culinary orientation and has experience supervising others. Most importantly, the field manager is committed to Genuine Foods’ mission to use food to improve lives and build community, and is passionate about serving students and educators. We are a fun and supportive team that values and respects each other. Genuine Foods is an equal opportunity employer. 

ESSENTIAL RESPONSIBILITIES 

• Assist the Food Service Director with conducting daily site visits to observe school food service operations including food preparation, kitchen facilities, National School Lunch Program compliance, student engagement, and customer service 
• Assisting the Food Service Director with managing the food service leads at their assigned schools as direct reports, this includes weekly check-ins. 
• Enhances culinary operations at all sites 
• Fills in for food servers in the event of absence 
• Proactively communicates to the management team good performance by food servers and performance that needs improvement 
• Immediately informs management team to any culinary or operations issues that need their attention 
• Proactively collaborates with food servers and the culinary and operations team leads to develop creative, school-specific solutions to ensure we can deliver the best possible service 
• Trains school-based staff on standardized policies and procedures (e.g., clocking-in/out, using project management tools to document meals, practicing FIFO, accurately completing production records, taking physical inventory weekly, ensuring monthly menus are posted etc.) 
• Other duties as assigned to ensure Genuine standards are being met 

• Minimum 1 year of management experience in high-volume hospitality, food service, or a similar environment.
• Strongly prefer fluency in English and Spanish
• Strong desire to learn and develop management skills.
• Previous experience in a leadership role with exposure to catering, customer service, people development, food services, etc.
• Basic cooking and baking knowledge required to support daily operations.
• Expert client relationship, influencing, presentation, listening, and communication (written and verbal) skills.
• Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient.
• Demonstrates initiative, ownership, multitasking, prioritization, and organization skills.
• Proficient in the use of Microsoft Suite and other computer skills.
• ServSafe certification is a plus.

WHY GENUINE FOODS? 

• Competitive pay, commensurate with experience. 
• Bonus Potential 
• Paid Time Off, Sick days, Holiday Pay 
• Medical & Dental benefits. 
• Get in on the ground floor of a growing company. 

GENUINE VALUES

TRUSTWORTHINESS: We operate by our commitment to integrity, reliability, and consistency. Our clients deserve our very best—every single time. 

PERSONAL ACCOUNTABILITY: We are creative problem-solvers who own our results and can immediately identify solutions. We learn from our mistakes. No excuses. 

PEOPLE FIRST: We are first-and-foremost a people-centered organization. It's the backbone of hospitality. Every person matters and every person is seen. 

TRANSPARENCY: We are proud to offer openness and candor in every aspect of our business—from service standards,to purchasing,to financials. That’s what successful partnerships are based on. 

Salary : $65,000 - $75,000