What are the responsibilities and job description for the Retail Optician position at Gentle Monster?
ABOUT US
Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, dessert brand NUDAKE and the headwear brand ATiiSSU. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.
GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.
TAMBURINS is a perfume brand that explores undefined territories of beauty. TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space.
NUDAKE is an F&B brand that redefines dessert culture with its ‘Make New Fantasy’ ethos. It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience.
ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. “Timeless” represents classic details that transcend the passage of time, while “Issue” symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category.
Key Responsibilities
- Deliver exceptional customer service by assisting customers with prescription eyewear, fittings, and adjustments.
- Resolve customer concerns and provide tailored solutions to meet their needs.
- Consistently achieve personal sales goals while supporting team sales objectives.
- Contribute to a positive, team-oriented environment that fosters collaboration over competition.
- Lead and motivate team members through coaching, development, and by setting a strong example.
- Train staff to be knowledgeable in prescription products and adjustment techniques.
- Support store operations and management duties as an Assistant Manager or Sales Supervisor.
- Assist the Store Manager with workflow coordination, service standards, and team performance.
Requirements:
- State Optician License – Required for this position.
- High School Diploma or equivalent.
- Proven management experience, with strong leadership and operational oversight skills.
- Previous experience in luxury retail and/or fashion environments preferred.
- Strong work ethic and a results-driven mindset.
- Ability to organize, prioritize, and manage tasks efficiently in a fast-paced setting.
- A team-oriented attitude and willingness to support and collaborate with others.
- Flexible availability to work evenings, weekends, and holidays.
- Ability to lift up to 40 lbs. as needed for store operations.
Job Type: Full-time
Pay: $28.00 - $36.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Optical: 2 years (Required)
- Customer service: 2 years (Required)
License/Certification:
- ABO Certification (Required)
Ability to Commute:
- San Jose, CA 95128 (Required)
Work Location: In person
Salary : $28 - $36