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Qualified Intellectual Disabilities Professional (QDDP) / Case Manager

Gentle Haven Homes, Inc
Pulaski, TN Full Time | Contractor
POSTED ON 10/27/2026
AVAILABLE BEFORE 2/23/2027

Job SummaryWe are seeking a highly structured and detail-oriented Qualified Developmental Disability Professional (QDDP) / Case Manager to oversee the development, implementation, and regulatory compliance of person-centered support plans. In this dual role, you will act as the primary advocate, service coordinator, and clinical quality gatekeeper for individuals with intellectual and developmental disabilities (I/DD). The ideal candidate thrives in a high-accountability environment and possesses a deep knowledge of state and federal Medicaid waiver regulations.Core Responsibilities

  • Individual Support Plans (ISPs): Develop, write, and audit comprehensive, measurable person-centered goals and active treatment plans in strict compliance with state and federal oversight bodies.
  • Case Coordination: Oversee individual care logistics, including scheduling medical appointments, coordinating community resources, and facilitating quarterly/annual multidisciplinary team meetings.
  • Regulatory Compliance: Maintain flawless, audit-ready clinical charts. Monitor, review, and sign off on monthly progress notes, data collection sheets, and goal tracking.
  • Staff Supervision & Training: Provide direct clinical oversight to Direct Support Professionals (DSPs) to ensure precise execution of support plans, behavior interventions, and crisis management protocols.
  • Incident & Risk Management: Monitor, investigate, and report incidents in accordance with state Reportable Event Management standards. Develop proactive corrective action plans when necessary.

Absolute Minimum Qualifications (Strict Screening Criteria)

  • Education: Minimum of a Bachelor’s degree in a Human Services field (including but not limited to Psychology, Social Work, Special Education, Rehabilitation Science, or Sociology). Note: Degrees in Business, Communications, or unrelated fields without an approved human services minor/concentration will not be considered.
  • Experience: Minimum of one (1) year of documented, paid professional experience working directly with individuals with intellectual or developmental disabilities.
  • Licensure: Must possess a valid Driver's License and have an insurable driving record.
  • Clearances: Must pass a comprehensive criminal background check, fingerprinting, and all state-mandated registry screenings (Abuse Registry, Elder Abuse Registry, OIG).

Preferred Qualifications

  • Prior experience utilizing the Relias Learning Management System or state-specific electronic health record (EHR) software.
  • Certification in Positive Behavior Supports (Level 1 or higher).
  • 2 years of experience in a supervisory or case management capacity within an HCBS waiver or ICF/IID setting.

Knowledge, Skills, and Abilities

  • Mastery of federal CMS guidelines and state Department of Disability and Aging (DDA) rules.
  • Exceptional written communication skills with a proven track record of writing defensible clinical notes.
  • Ability to remain calm and authoritative during behavioral crises or medical emergencies.

Pay: $48,000.00 - $80,000.00 per year

Work Location: In person

Salary : $48,000 - $80,000

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