What are the responsibilities and job description for the Patient Care Representative position at Gentle Dental of New England?
A Patient Care Representative serves as a vital link between patients and healthcare providers, ensuring smooth scheduling, effective communication, and accurate record-keeping. This role requires managing various administrative tasks to support patient care and enhance the overall experience within the Dental facility.
Responsibilities:
- Schedule patient appointments efficiently
- Provide customer support for patient inquiries
- Verify patient insurance information
- Confirm upcoming appointments with patients
- Maintain active communication with patients
- Manage and update patient records accurately
We are a multi-specialty group dental practice that has been proudly serving the new England area for over 40 years.