What are the responsibilities and job description for the RN Hospice Patient Care Team Manager position at Gentiva?
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Lead Compassion. Inspire Excellence. Elevate Hospice Care.
We are seeking a Senior Patient Care RN Manager to supervise our hospice team. Reporting directly to the Executive Director or Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards.
As a Senior Hospice RN Patient Care Manager, you will:
- Lead and support hospice patient care operations to ensure quality and compliance
- Supervise, teach, evaluate, and develop nursing and clinical associates
- Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking
- Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation
- Oversee scheduling, visit assignments, and timely completion of patient visits
- Respond compassionately and professionally to referrals and clinical inquiries
- Serve as a liaison between clinical teams, leadership, and external providers
- Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC
Qualifications – What You’ll Bring:
- Current Registered Nurse (RN) license in the state of employment
- Graduate of an accredited nursing program (Associate degree accepted with relevant experience)
- Minimum 3 years direct patient care experience
- Knowledge of hospice principles, regulatory compliance, and managed care
- Strong communication, collaboration, and organizational skills
- Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software
- Valid driver’s license and automobile insurance
- Ability to provide skilled nursing care as needed, including on-call responsibilities
- CPR certification
Preferred Experience (Not Required):
- Bachelor’s degree in Nursing
- 2 years hospice or home care experience
- Leadership experience in clinical supervision or program management
- Certified Hospice and Palliative Nurse (CHPN) certification
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $61,680 - $87,194