What are the responsibilities and job description for the Hospice Office Coordinator position at Gentiva?
Overview
Expand Access. Build Partnerships. Transform Care.
The Office Coordinator plays a vital role in supporting daily branch operations and ensuring compliance with non-clinical policies and practices. This position is key to maintaining accurate medical records, coordinating patient care, and providing essential administrative support to the hospice team.
This is a full-time weekday Monday-Friday, 8am-5pm, providing administrative support for our hospice operations.
If you have a minimum of 3 years of healthcare experience and love to be a part of supportive team and be attentive to details, apply today!
Essential Functions Of The Position
Education
Benefits For All Associates (Full-Time, Part-Time & Per Diem)
Legalese
Hospice Administrator, Area Director of Hospice, Healthcare Operations Manager, Multi-Site Healthcare Manager, Hospice Leadership Jobs, Director of Hospice Services, Healthcare Executive Non-RN, Field-Based Healthcare Leader, Hospice Quality & Compliance Leader, AVP of Hospice
ReqID: 2026-132458
Category: Branch Admin and Clerical
Position Type: Full-Time
Company: Gentiva Hospice
Expand Access. Build Partnerships. Transform Care.
The Office Coordinator plays a vital role in supporting daily branch operations and ensuring compliance with non-clinical policies and practices. This position is key to maintaining accurate medical records, coordinating patient care, and providing essential administrative support to the hospice team.
This is a full-time weekday Monday-Friday, 8am-5pm, providing administrative support for our hospice operations.
If you have a minimum of 3 years of healthcare experience and love to be a part of supportive team and be attentive to details, apply today!
Essential Functions Of The Position
- Maintain and close medical records per policy.
- Review records to ensure compliance with documentation standards.
- Identify and obtain missing chart information, including physician signatures and other required documentation.
- Manage appropriate release of information, including obtaining authorizations and distributing copies.
- Collaborate with clinical staff to support timely admissions.
- Conduct medical record audits as requested.
- Purge closed cases, prepare records for archival, and maintain the master patient index.
- Participate in hospice quality assessment and performance improvement programs.
- Oversee tactical HR processes, contracts, and personnel files for staff and contractors.
- Support branch leader with new hire orientation and onboarding.
- Serve as a resource connecting staff to IT, HR, and Compliance as needed.
- Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval.
- Coordinate interdisciplinary team meetings and manage care coordination communication.
- Provide administrative support including answering phones, ordering supplies, and data entry.
- Process accounts payable and route invoices as needed.
- Complete annual compliance training and attend in-services as required.
- Perform other duties as assigned.
Education
- High school diploma required.
- Minimum of three years of experience in the healthcare industry.
- Strong preference for medical records experience.
- Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred).
- Strong organizational, record keeping, filing, typing, and time management skills.
- Excellent oral and written communication skills.
- Ability to adapt to changing tasks with flexibility and professionalism.
- Strong interpersonal skills with the ability to communicate effectively across diverse backgrounds.
- Demonstrated maturity, cooperation, and tact in the workplace.
Benefits For All Associates (Full-Time, Part-Time & Per Diem)
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Legalese
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
Hospice Administrator, Area Director of Hospice, Healthcare Operations Manager, Multi-Site Healthcare Manager, Hospice Leadership Jobs, Director of Hospice Services, Healthcare Executive Non-RN, Field-Based Healthcare Leader, Hospice Quality & Compliance Leader, AVP of Hospice
ReqID: 2026-132458
Category: Branch Admin and Clerical
Position Type: Full-Time
Company: Gentiva Hospice