What are the responsibilities and job description for the Marketing Coordinator position at Gentis Solutions?
Job Title: Incentives Program Operations Coordinator (Contract)
Location: Cincinnati, OH (Hybrid / Remote)
Employment Type: Contract (Maternity Leave Coverage)
Start: ASAP
Rate: $28 per hour w2, PTO, 401k, HSA
Duration: Through maternity leave
Interview Process: 1–2 virtual interviews
Role Summary
We are seeking an Incentives Program Operations Coordinator to support day-to-day execution and operational continuity across multiple incentive and campaign programs during a maternity leave. This is a highly executional, coordination-focused role responsible for keeping campaigns, financial workflows, and documentation on track.
The role partners closely with Campaign Operations, Product/Tech, Finance, and Commercial teams to ensure on-time delivery, accurate tracking, and smooth cross-functional communication. This position is not strategic or client-facing—it is focused on execution, organization, and process discipline.
Key Responsibilities
- Coordinate execution across incentive programs including BCC, TDC, SSE, EMOD, and Push
- Manage campaign intake, creative reviews, QA steps, and delivery timelines
- Maintain campaign trackers, SOPs, and shared documentation
- Support cross-functional communication and resolve day-to-day operational questions
- Provide logistical and documentation support for a major program kickoff (meeting coordination, notes, trackers, summaries)
- Support financial tracking and billing workflows, including reconciliation prep and QA
- Surface discrepancies early and maintain organized financial documentation
- Compile campaign data, creative examples, and results for internal case studies
- Track performance metrics, document learnings, and support operational reporting
- Handle miscellaneous operations tasks (inbox monitoring, updates, follow-ups)
Required Qualifications
- 4–6 years of experience in campaign execution, project coordination, or marketing operations
- Strong organizational and project management skills with ability to manage multiple timelines
- Excellent written and verbal communication skills
- High attention to detail and process accuracy
- Experience working cross-functionally with operations, tech, finance, and commercial teams
- Proficiency with Microsoft tools (Excel, PowerPoint, Outlook); familiarity with Salesforce, Power BI, or similar tools a plus
- Ability to ramp quickly in a fast-paced, matrixed environment
- Experience supporting financial tracking or billing processes preferred
What Success Looks Like
- No disruption to campaign delivery during leave coverage
- 100% on-time execution across owned incentive channels
- <2% variance in financial reconciliation
- Clear documentation to support a smooth transition upon return
Salary : $28