Corporate Travel Manager

Position Summary

The Corporate Travel Manager will be responsible for managing and organizing all business-related travel arrangements for employees, executives, and guests of Gentell. This role requires excellent organizational skills, attention to detail, and the ability to handle various travel logistics, ensuring cost-effectiveness, safety, and compliance with company policies.

Key Responsibilities

• Booking and Logistics:
  • Coordinate and book all travel arrangements, including flights, hotels, ground transportation, and car rentals, primarily handling complex trips, group bookings, or exceptions that cannot be self-booked through current travel platforms.
  • Manage complex itineraries, including multi-city and international travel.
  • Secure necessary visas, passports, and other travel documentation.
  • Set up new users on our travel management platform.
• Policy and Budget Management:
  • Ensure all travel bookings adhere to the company's travel policy and budget guidelines.
  • Negotiate rates with airlines, hotels, and travel agencies to secure cost savings.
  • Process and audit travel expense reports, ensuring accuracy and compliance.
• Support and Communication:
  • Serve as the primary point of contact for all travel-related inquiries and issues.
  • Provide travelers with comprehensive itineraries, booking confirmations, and destination-specific advice (e.g., cultural norms, safety).
  • Manage and resolve travel-related emergencies, delays, or cancellations efficiently, providing 24/7 support when necessary.
• Vendor Relations and Administration:
  • Maintain strong relationships with preferred travel vendors and agencies.
  • Track and report on key travel metrics, expenditures, and cost savings.
  • Manage the company's corporate travel credit card program.
  • Evaluate current travel platform and make recommendations to improve cost-effectiveness.

Required Qualifications

• Experience:
  • Minimum of 5 years of experience in a corporate travel, administrative, or logistics role.
  • Proven experience with online booking tools.
• Skills:
  • Exceptional organizational, time management, and multitasking abilities.
  • Strong negotiation and vendor management skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent written and verbal communication skills.
• Education:
  • Associate or bachelor’s degree

Preferred Skills

• Certification as a Travel Coordinator or similar professional designation.
• Experience with international travel logistics, including visa and passport processing.
• Familiarity with various expense management software.
• A resourceful, problem-solving mindset and the ability to remain calm under pressure.