RECEPTIONIST

• Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure
• Personally checks each guest into the salon using the proper check-in procedures.
• Register all guests into the salon using proper registration procedures.
• Ensures that guests and appointments are directed to the appropriate technician in a prompt, professional manner.
• Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
• Addresses caller's requests and/or takes appropriate messages noting caller's name.
• Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
• Responds immediately to member requests, inquiries and concerns.
• Maintain neat appearance and wear proper uniform attire with nametag while on duty.
• Reserves time/makes appointments for special occasions
• Check out guests and collect payment using POS system (will train)
• Cleans and maintains the front desk area according to Company standards.
• Follows and reports any safety concerns.
• Works when scheduled and adheres to company attendance policies.
• Performs other reasonable work assignments as directed by the General Manager and/or Operations Supervisor to include but not limited to light cleaning dusting and folding towels

Qualifications & Requirements

• Understand Vietnamese to communicate with technicians in the salon
• Excellent customer service skills are required.
• Must have a friendly and welcoming personality
• Ability to communicate effectively with both staff and members.
• Ability to communicate effectively verbally, non-verbally
• Functional computer skills are required.
• Ability to multi-task.
• Must be able to work a flexible work schedule to include holidays and weekends.
• Must be able to lift 12lbs repeatedly and stand for extended periods of time
• Willingness to learn and grow with the company

Job Types: Full-time, Part-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift

Work Location: In person

Salary : $14 - $18