X-Ray Technician

Genoray America is a fast-growing company that specializes in X-Ray medical devices. As a company specializing in research, developing, manufacturing and sales, Genoray has been recognized as a leading company in the C-Arm industry in South Korea and remains a leader in this market. We pride ourselves on being an exporting company and we will continue to spread the reputation of South Korea and Genoray across the World.

*This is an entry-level position, and we are willing to train**

Our Service Technicians use technical skills to diagnose issues when they arise to keep medical and dental X-Ray equipment operating properly. The Service Technician will install, troubleshoot, and make repairs on equipment while providing a relationship of trust that enables loyalty, satisfaction, and assurance to our clients.

Responsibilities:

• Manages service calls and work orders for each job in a timely manner.
• Troubleshoots heavy medical and dental equipment and mechanisms onsite and/or remotely.
• Performs service, maintenance, repair, training, and installation on: C-Arm, Mammography, 2D, 3D, and IOS-I0X equipment.
• Performs hazard assessments and maintains a high standard of safe work practices and quality control.
• Performs routine preventative maintenance.
• Follows company and OSHA safety rules and guidelines. Avoids injuries and damage to property, loss of unused materials and clean-up of work area debris.
• Manages customer relationships to boost customer retention and satisfaction.
• Provides information and recommends services to the sales team.
• Completes all necessary company training in a timely manner.
• Performs other duties as assigned by management.

Skills

• Strong customer service; professionalism
• Written and verbal communication
• Problem-solving; attention to detail
• Time management and organizational skills
• Excellent knowledge of computers, tools, and machinery

Minimum Requirements

• 1 years of Technician (Preferred)
• Be able to travel outside of the U.S
• Language Requirement: Fluent written and verbal in English and Spanish
• Must have a cell phone and reliable transportation
• License/Certification: Driver's License (25%)

Genoray America Inc. covers 100% health premiums for employees and their dependents!

Job Type: Full-time

Schedule:

• 8-hour shift
• Monday to Friday

Work Location: In person

Compensation & Benefits

• 401(k)
• Dental insurance
• Health insurance
• Pay Range: $25.50 - $30.00 per hour
• Annual company bonus: 0%–10% of annual base salary (company performance-based)
• Performance Bonus (Points-Based Incentive Program): Technicians may earn a $2,000 bonus by accumulating 50 points through a point-based reward system tied to service trip performance.
• $55 per diem meal allowance for business travel.
• $50/month per employee towards department meals
• $50/month cell phone stipend (personal phone used for work)
• $50 - $100 gift cards for eligible holidays at company discretion
• Qualifying Employee Welfare events ($0–$1,000 value) (0-5 days PTO gifted)
• $50 birthday gift card

Pay: $25.50 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person

Salary : $26 - $30