Assistant Branch Manager

ASSISTANT BRANCH MANAGER

Position summary

Assists Branch Manager in all phases of branch operations, and assumes responsibility for the branch in the Branch Manager’s absence. Backs-up CSR line and acts as Lead CSR in his or her absence. Opens new accounts, is a consumer loan officer and is responsible for maintaining quality customer service.

Essential duties & responsibilities

Customer Service:

· Opens and closes the branch lobby.

· Answers customer or CSR questions and resolves customer issues.

· Matches customer needs with bank products.

New Accounts Representative:

· Responsible for opening new deposit accounts including; checking, savings, CDs, IRAs, safety deposit boxes, etc.

· Enters information on the computer system and processes proper paperwork.

· Follows all pertinent compliance regulations.

Loan Officer:

· Must be available for appointments and customer walk-ins.

· Interviews customers and has ability to take applications for all consumer loans (Home equity, Second Mortgage, and installment loans, etc.).

· Has loan authority in accordance with the loan policy and offers a second opinion on loans refused by other officers.

· Responsible for following all pertinent compliance regulations.

CSR Activities:

· Backs-up CSR line during times of need.

· Covers Lead CSR duties in his or her absence.

· Assists with managing vault cash and other CSR needs.

Supervising:

· Works with manager to resolve personnel issues.

· Limited supervisory responsibility, however directly responsible for personnel concerns in the absence of the Manager.

· Assists in staff scheduling.

Other Functions:

· Assists in monitoring NSF activity, kiting and overdrawn accounts.

· Assists with staff training.

· Ensures security procedures are followed by branch staff.

· Maintains compliance with all banking laws, acts, regulations and bank policies and procedures.

· Any other duties, projects, and/or supervisory functions as assigned by Management.

REQUIREMENTS & QUALIFICATIONS

1. Education: Associates Degree or higher preferred.

2. Experience: CSR and New account experience; lending experience helpful.

3. Specific Skills: Computer skills, above average communication skills, management skills.

4. Specialized Knowledge, Licenses, etc.: Familiar with compliance regulations; Notary.

5. Supervisory Responsibility, if any: Assists Manager in supervision of staff

6. Working Conditions (shift times, location, etc.): Bank Operating Hours including rotating Saturday schedule.

Job Type: Full-time

Pay: $36,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay

Experience:

• Banking: 3 years (Preferred)

Work Location: In person

Salary : $36,000 - $50,000