What are the responsibilities and job description for the Waitstaff/Server position at Gennaro's Eatery, 12 Blanchard Road, Quincy, MA...?
Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced dining environment. The ideal candidate will possess exceptional customer service skills, a passion for the food industry, and the ability to create memorable dining experiences for our guests. As a Server, you will be responsible for providing high-quality service while ensuring guest satisfaction in a fine dining setting.
Duties
- Greet and welcome guests promptly with a friendly demeanor.
- Take accurate food and beverage orders using Toast POS systems.
- Provide detailed menu information, including daily specials and recommendations, while upselling items to enhance guest experience.
- Ensure timely delivery of food and beverages to tables while maintaining proper food handling and sanitation standards.
- Collaborate with kitchen staff to ensure accuracy in orders and address any special requests from guests.
- Manage multiple tables efficiently while maintaining attention to detail and time management skills.
- Process payments accurately through cash handling and basic math skills, ensuring a smooth checkout experience for guests.
- Assist with bussing tables and maintaining cleanliness in the dining area throughout service.
- Foster positive guest relations by addressing concerns promptly and professionally.
Qualifications
- Previous experience in food service or restaurant settings is preferred, particularly in fine dining or casual family atmosphere.
- Familiarity with Toast POS systems is highly desirable.
- Strong culinary knowledge and food preparation skills are a plus.
- Excellent customer service skills with an emphasis on guest satisfaction and hospitality.
- Ability to work effectively in a fast-paced environment while managing time efficiently.
- Knowledge of food safety standards and sanitation practices is essential.
- Experience as a host/host or in guest services is beneficial.
- Must possess strong communication skills and the ability to work collaboratively within a team setting. Join us as we create unforgettable experiences for our guests!
- Maintaining a clean dining room & bar area. Sweeping, restocking, and all side work is required.
- Must be 21 or older.
We need someone for:
Thursday 4:00 - Close (appx 9:00 pm)
Friday 4:00 pm - close (appx 10:00 pm)
Saturday 11:00 am - 4:00 pm
Job Type: Part-time
Pay: $6.75 per hour
Work Location: In person
Salary : $7