Account Manager Logistics

Job Summary
We are seeking a dynamic and proactive Account Manager specializing in Logistics to join our team. In this role, you will be the key point of contact for our clients, managing end-to-end logistics solutions that drive efficiency, cost savings, and exceptional customer satisfaction. This position offers an exciting opportunity to lead complex logistics projects, leverage advanced transportation management systems (TMS), and contribute to the growth of a thriving logistics organization. If you thrive in a fast-paced environment and are passionate about delivering innovative supply chain solutions, this role is perfect for you!

Duties

• Develop and maintain strong relationships with clients by understanding their supply chain needs and providing tailored logistics solutions
• Manage transportation operations including freight forwarding, carrier negotiations, dispatching, and transportation planning to ensure timely deliveries
• Utilize transportation management systems (TMS), EDI (Electronic Data Interchange), and CRM software to track shipments, update data entry records, and streamline communication
• Coordinate freight movements across multiple modes of transportation while ensuring compliance with FDA regulations and other industry standards
• Lead lead generation efforts through inside sales activities such as prospecting new clients, qualifying leads, and converting opportunities into long-term accounts
• Oversee logistics sales initiatives by presenting solutions that align with client goals, managing B2B sales processes, and closing deals effectively
• Conduct regular analysis of supply chain performance metrics to identify areas for improvement and implement corrective actions
• Collaborate with internal teams on logistics dispatching, carrier sales, pricing strategies, and contract negotiations to maximize operational efficiency
• Lead day-to-day transportation and warehouse operations
• Hire, onboard, train, and manage drivers in partnership with our recruiting team
• Work closely with lead drivers to ensure consistent training, performance, and accountability
• Oversee dispatching, routing, and scheduling to meet customer demand and service expectations
• Collaborate with customers and internal leadership to ensure smooth, reliable operations
• Support fleet maintenance planning alongside the fleet manager to ensure equipment readiness
• Monitor safety, compliance, and DOT requirements
• Analyze performance metrics and identify opportunities for efficiency and improvement
• Provide after-hours and weekend support as needed to ensure operational continuity

Experience

• Proven experience in supply chain management or transportation management within a logistics or freight forwarding environment
• Strong background in account management with a focus on logistics sales or logistics solutions development
• Familiarity with transportation management systems (TMS), CRM software, EDI platforms, and AS400 systems for data entry and dispatching purposes
• Knowledge of 3PL services, NVOCC operations, freight forwarding processes, and carrier relationships
• Demonstrated ability to negotiate contracts effectively while maintaining positive client relationships
• Experience working within regulated environments such as FDA compliance is a plus
• Excellent communication skills with the ability to manage multiple stakeholders in a fast-paced setting

Join us as an Account Manager Logistics to drive innovative supply chain solutions that make a real impact. Your expertise will help shape the future of our logistics operations while delivering outstanding service to our clients. We value energetic professionals who are eager to grow their careers in a collaborative environment focused on excellence!

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person

Salary : $55,000 - $65,000