What are the responsibilities and job description for the General Manager/Director of Sales position at Genetti Hotel Sure Stay Collection By Best Western?
General Manager / Director of Sales
Historic Landmark Hotel Undergoing Major Renovation is seeking an energetic, results-driven General Manager to lead the property's next chapter of growth. Currently undergoing a $4 million renovation, the hotel is being repositioned to reclaim its status as the premier hotel, meeting, banquet, and social destination in the region.
We are seeking a hands-on hospitality leader with a strong background in group sales, revenue generation, and hotel operations. The successful candidate will have a proven track record of growing Association, Corporate, and SMERF business, while with the help of your management team simultaneously leading hotel operations and delivering exceptional guest experiences.
About the Property
- 205 guest rooms
- 10,000 sq ft of meeting and banquet space accommodating up to 500 guests
- Full-service restaurant and lounge
- Significant ongoing renovation and capital investment
- A long-standing reputation as a community and business gathering place
Position Overview
The General Manager will be responsible for the overall financial and operational performance of the hotel, with particular emphasis on driving group sales and rebuilding market share in the Association and SMERF segments.
The ideal candidate is a highly visible leader equally comfortable meeting with major clients, leading a sales strategy session, reviewing financial results, and engaging with guests and associates.
Key Responsibilities
- Provide overall leadership and direction for all hotel operations
- Develop and execute strategic plans to maximize revenue, profitability, and market share
- Lead the hotel’s group sales efforts with a focus on Association and SMERF business
- Build and maintain relationships with meeting planners, association executives, and community leaders
- Represent the hotel at industry events, trade shows, civic functions, and networking opportunities
- Establish and achieve aggressive revenue and production goals
- Recruit, develop, and motivate a high-performing management team
- Ensure exceptional guest satisfaction and service delivery
- Oversee budgeting, forecasting, and financial performance
Qualifications
- Minimum five years of successful senior hotel leadership experience as a General Manager or Director of Sales at a large full-service hotel with at least 150 guestrooms and significant banquet and meeting facilities.
- Demonstrated track record of developing Association, Corporate, and SMERF business.
- Strong knowledge of hotel operations, revenue management, sales strategy, food and beverage operations, and guest service standards.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work independently, make sound business decisions, and drive measurable results.
Compensation
- Competitive annual salary of $100,000–$125,000
- Performance-based bonus opportunity
- Opportunity to lead a major hotel repositioning project
Why This Opportunity?
The hotel is entering a transformational period supported by substantial ownership investment and a commitment to restoring the property to its historic prominence. The successful candidate will have the opportunity to make a lasting impact on one of the region's most recognizable hospitality properties.
Qualified candidates should submit a confidential resume outlining their leadership experience, sales accomplishments, and career achievements.
Pay: $100,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $100,000 - $125,000