What are the responsibilities and job description for the Key Account Manager position at Genetec?
Your team’s dynamic:
Are you looking to being part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas and to be independent. We believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure.
Is being part of an inclusive, equal opportunity employer important to you? It is for us! Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - each other!
Your day at a glance:
- Develop a deep understanding of the customer's risk landscape
- Streamline and accelerate processes in the commercial and support delivery process
- Find opportunities to align Genetec's solutions portfolio to the customer's operational goals and assist the customer with their technology roadmap
- Be an agent of change, ensuring our partners and customers successfully adopt technology and adapt their processes to achieve their strategic outcomes
- Develop and maintain relationship with key end user, technology partner, and channel partner stakeholders
- Develop and maintain a complete account plan in the CRM, including opportunities, account map, and forecast
- Develop, track, and close new opportunities
- Coordinate and lead QBRs with the key stakeholders from the end user and Genetec account team
- Provide customer demonstrations & presentations
- Be the advocate for your customers inside Genetec and escalate issues as needed
- Acquire & maintain adequate knowledge of product, services, market, and competition
- Attend industry trade shows
- Foster a collaborative relationship with colleagues
- Work with vertical offerings manager in developing new offerings and identifying strategies to grow vertical
- Work with industry marketing and digital content creation to create content and narratives for the vertical
- Work with the events team to create industry-specific dashboards, workflows, and SOPs for the vertical
- Provide commercial subject matter expertise in the vertical, leading the education and commercial strategy
- Collaborate, mentor, and coach territory Account Executives in developing the vertical, and assist them in large proposals and presentations as needed
What makes you a great fit:
- Strong technical proficiency and understanding of system administration role
- Good understanding of security operations
- Experience in the Utility and energy industry
- Familiarity with NERC/CIP
- Good grasp of enterprise risk management
- Strong ability to collaborate with stakeholders and and create consensus across business units and regions
- Broad experience in business operations and management priorities
- Ability to convene and build consensus in a stakeholder group
- Certifications on Genetec products (Security Center Enterprise, Mission Control, & Clear ID)
- Ability to travel 60%
Let’s talk perks!
- Attractive compensation package with 401K match
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!
Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.