What are the responsibilities and job description for the Program Manager position at Genesys Works?
Position: Program Manager
FLSA Status: Exempt
Location: Nashville, TN
Salary: $73,000 85,000
Genesys Works is a national leader in providing pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. Currently in 8 cities across the country, we are expanding to Nashville in 2026, and were looking for a Program Manager to help build this sites program from the ground up. If youre passionate about creating career pathways for high school students in underserved communities, this is your chance to make a lasting impact.
Why This Role Matters
Imagine meeting a student who dreams of a career in tech but doesnt know where to start. Fast forward a few monthsbecause of your leadership, that student is thriving in a paid internship, building skills, and seeing a future they never thought possible. Thats the power of Genesys Worksand you can help write that story.
As the Program Manager, you will:
- Lead student recruitment and selection campaigns across Nashville schools.
- Design and manage the summer training, internship, and alumni programs along with ongoing workshops or events for program staff and young professionals.
- Coach and develop Program Coordinators and part-time staff for high-quality program delivery.
- Building and maintaining strategic relationships with school administrators and community organizations and corporate partners to recruit our target demographic, provide meaningful internship experiences, and support students with post-secondary success.
- Tracking and analyzing program data to identify trends and improve stakeholder outcomes, program budgets, and ensuring cost-effective operations.
- Working closely with the national program team and participating in cross-site collaboration calls to align local strategies with organizational goals.
- Preparing reports and presentations for stakeholders and leadership teams.
The Program Manager role is for you if you're:
- A Strategic Leader excited to set the foundation for a new site.
- An Experience Architect who loves shaping student journeys to ensure meaningful outcomes.
- A Social Impact Advocate who believes in equity and opportunity.
- A Relationship Builder who thrives on collaboration.
- An Innovator who adapts, solves problems creatively, and can embrace change when priorities shift.
- A Developer. You love coaching and developing staff to deliver high-quality programming and student support.
As the Program Manager, you will need the following to be successful:
- Experience in program management, youth development, or education.
- Strong communication skillscomfortable presenting to diverse audiences and writing clearly.
- Ability to manage projects proactively with attention to detail.
- Skill in analyzing metrics to assess performance and inform decisions.
- Comfort using Microsoft 365 and CRM tools (Salesforce experience preferred).
- Knowledge of college and career readiness strategies for high school students.
Benefits of working at Genesys Works:
- Competitive compensation commensurate with experience and qualifications
- Medical, dental, and vision insurance
- Company-paid life and disability insurance
- Generous paid time off policy, (10) company paid holidays, and "Soft Close" between Christmas and New Year's.
- 403(b) retirement savings plan with company match
- Communications allowance
- Focus Fridays and Flexible work arrangements
Compensation
In our quest to be a nonprofit employer of choice, we offer:
- Medical, dental, and vision insurance
- Company-paid life and disability insurance
- Generous paid time off policy, (10) company paid holidays, and Soft Close between Christmas and New Years
- 403(b) retirement savings plan with company match
- Communications allowance
- Focus Fridays and flexible work arrangements
Our Commitment to People
Genesys Works is an equal opportunity employer who is committed to fostering an equitable, inclusive, and respectful workplace where all individuals feel valued and empowered. It starts with our talented candidates. We celebrate diversity in all its forms and seek to recruit, support, and retain talent that reflects the culturally diverse communities we serve. Discrimination or harassment of any kind has no place here.