What are the responsibilities and job description for the Business Technology Trainer position at Genesys Works?
Position: Business Technology Trainer
Employment Type: Part-Time, Temporary (Summer), Non-Exempt
Location: Chicago, Hybrid
Reports to: Senior Program Manager
Salary Range: $35-50 per hour
Mission
Genesys Works is a nonprofit organization that provides pathways to career success for high school students in underserved communities through skills training, meaningful work experience, and impactful relationships.
Purpose of Position
The purpose of the Business Technology Trainer position is to provide relevant, engaging technical training and mentorship to incoming high school seniors, to prepare them for internships at one of our 40 corporate partners. The Trainer is responsible for teaching and assessing students in topics such as: Microsoft Office programs, project management, data analytics, and basic IT principles. Alongside Genesys Works staff members, the Trainer will lead, motivate, supervise, and mentor youth to support their development into workforce-ready young professionals.
This is a part-time, temporary position from mid-June to early August 2026.
Key Responsibilities
Train & Mentor Students (85%)
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Utilize Genesys Works curriculum to teach two groups of young professionals during our 6-week summer training
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Prepare students to enter and succeed in the corporate environment by covering subjects such as corporate structure, professional communication, presentations, customer service, and the fundamentals of project management, data analytics, and information technology
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Develop trusting relationships with our young professionals through mentoring and encouragement, providing feedback and one-on-one coaching when necessary for individual and program success
Grade Student Work & Evaluate Progress (15%)
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Assign and grade student quizzes, tests, presentations, and/or demonstrations in a timely manner through LMS system, Schoology
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Through weekly meetings and informal check-ins, collaborate with full-time Genesys Works Program Coordinators in monitoring summer training performance and provide input to support decisions regarding which students earn an internship
Qualifications
We seek candidates who believe deeply in our organizations mission, thrive in an entrepreneurial and dynamic environment, and demonstrate a previous achievement record. We are open to applicants with varying levels and types of experience, provided that the applicant displays the skills required to successfully execute the responsibilities described above.
Ideal candidates will possess:
Strong Instructional, Classroom Management & Collaboration Abilities
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Effective oral and written communication skills
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Proficiency facilitating technical curriculum, adapting and differentiating based on student need
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Reinforcement of students professional skill development including effective communication,
reliability, dependability, and adaptation to corporate culture
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Cultivation of a positive learning environment with classroom management and engagement strategies
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Clear establishment and communication of objectives for all learning activities
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Provision of timely and effective feedback to support professional development
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Proficiency in using online meeting tools such as Zoom and Microsoft Teams
Business Technology Skillset
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Certifications, credentialing and/or college degree in a business technology-related field of study
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Experience teaching computer skills and business technology and IT principles OR relevant work experience as a business technology professional
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Proficiency in using Microsoft Office Suite (Outlook, PowerPoint, Excel)
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Knowledge of or experience with elementary project management and data analytics
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Knowledge of or experience with business technologies: laptop hardware, network configuration, servers, operating systems, and information security
Heart, Humor & Commitment to Our Youth Development Mission
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Commitment to equity and inclusion
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Effective collaboration and maintenance of a growth mindset with students from diverse cultural, economic, and ability backgrounds
Physical Requirements
Including, but not limited to, standing and sitting for long periods; speaking loudly and clearly; reaching, stooping, and kneeling; and fine-finger and hand manipulation in use of a computer, dry erase board, or projector. The employee must have close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading. Most work environments are climate-controlled, open space floor plans.
Our Commitment to People
Genesys Works is an equal opportunity employer who is committed to fostering an equitable, inclusive, and respectful workplace where all individuals feel valued and empowered. It starts with our talented candidates. We celebrate diversity in all its forms and seek to recruit, support, and retain talent that reflects the culturally diverse communities we serve. Discrimination or harassment of any kind has no place here.