What are the responsibilities and job description for the Payroll Specialist position at Genesis Payroll?
Our team culture is a blend of hard work, fun, respect for individual contribution, and high-level customer service directed toward solutions for our clients.
Payroll Specialist General Purpose:
To provide strong customer service and software skills, to receive, input, and process payroll.
Main Job Responsibilities:
Responsible for all aspects of quality client service. Contacts and assists clients with payroll input; verifies totals and resolves client issues.
Maintains base of payroll clients on products for assigned clients
Contacts clients regularly according to set schedules in order to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.
Keys all payroll-related data necessary to process and meet appointment schedules.Provides quality client service to maintain a high rate of client retention.
Maintains knowledge of the payroll processing system and changes in wage and tax laws to develop a trusted relationship with our clients.
Maintains client files to ensure efficient operation and improved client service.Researches and resolves client and system problems to ensure accurate payroll reports and tax returns.
Establishes and maintains a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image.
Requirements:
Customer Service Experience
Computer Experience
Data Entry Experience
Extremely detail oriented
Proven time management and organizational skills
Excellent verbal and written communication and interpersonal skills
Self-motivated with a superior work ethic
Works well on a team and is able to collaborate on projects
Benefits:
Competitive Compensation
Benefits
Great Work Environment
Job Type: Full-time
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Education:
- Bachelor's (Required)
Ability to Commute:
- Clarence, NY 14031 (Required)
Work Location: Hybrid remote in Clarence, NY 14031
Salary : $18 - $23