Demo

Salesforce Service Cloud-SFDC Service Cloud

Genesis NGN Inc.
Plano, TX Full Time
POSTED ON 12/15/2025 CLOSED ON 12/22/2025

What are the responsibilities and job description for the Salesforce Service Cloud-SFDC Service Cloud position at Genesis NGN Inc.?

Job Details

Must Have Technical/Functional Skills:- Plano TX

  • 12-18 years of total experience in Salesforce Development and Technical Lead in Service cloud
  • The Salesforce Tech Lead will oversee the technical aspects of Salesforce projects, ensuring the delivery of high-quality solutions that meet business requirements.
  • This role involves leading a team of developers, collaborating with stakeholders, and providing technical guidance and expertise. The ideal candidate will have extensive experience in Salesforce development, architecture, and integration, as well as strong leadership and communication skills.
  • Experience in the financial industry and knowledge of Financial Services Cloud (FSC) are required.
  • Extensive experience in Salesforce development, including Apex, Visualforce, and Lightning components.
  • Strong understanding of Salesforce architecture, data model, and security model.
  • Proven experience in leading and mentoring a team of developers.
  • Experience with Salesforce integrations using APIs and web services.
  • Experience in the financial industry is required.
  • Knowledge of Financial Services Cloud (FSC) is required.
  • Familiarity with Salesforce Tech debt Remediations.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.

Roles & Responsibilities:

  • Lead the technical design, development, and implementation of Salesforce solutions.
  • Provide technical guidance and mentorship to a team of Salesforce developers.
  • Collaborate with stakeholders to gather and analyze requirements, and translate them into technical solutions.
  • Ensure the scalability, security, and performance of Salesforce applications.
  • Oversee the integration of Salesforce with other systems using APIs and web services.
  • Develop and maintain technical documentation, including design specifications and architecture diagrams.
  • Stay updated with Salesforce releases and new features, and recommend improvements to existing processes.
  • Conduct code reviews and ensure adherence to best practices and coding standards.
  • Troubleshoot and resolve complex technical issues related to Salesforce.
  • Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $140,000 - $160,000

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