Multi-Unit Hospitality Manager

Genesis Hospitality & Dining (GHD) is currently looking for a Multi-Unit Hospitality Manager. This person would be responsible for managing sections or divisions within GHD. Their role is to assist the GHD Director and to define the commercial and management strategy of the company in line with profit targets. In addition, the GH Director will assign projects and responsibilities to the AHM as needed.
The ideal candidate would be an ambitious Multi-Unit Hospitality Manager who will help the GH Director organize the daily operations of our facilities (back and front ends). You will be responsible for coordinating our staff members and lead them by example to ensure the highest quality services.

Essential Functions:

• Hire qualified personnel when needed
• Organize and coordinate people and operations
• Supervise and oversee staff members
• Check supplies and equipment quantity and quality
• Ability to cover for various hospitality personnel in their absence
• Develop and communicate standard operating procedures
• Establish standards for customer service
• Ensure adherence to relevant legal, health, and safety regulations and guidelines
• Keep and update relevant documents and records
• Perform all projects that are assigned by the GH Director
• Monitor social media platforms
• Monitor online reviews and GH responses
• Liaison between Genesis Hospitality and Genesis core services

Requirements:

• Previous working experience as Multi-Unit Hospitality manager or Assistant Multi-Unit Hospitality Manager for three (3) years
• Working experience in customer service or sales (front end) or working experience in kitchen operation (back end)
• Knowledge of the best practices and procedures for customer service and kitchen operations
• Culinary experience including pastry is a plus
• Bar management, wine knowledge or sommelier experience are a plus
• Hands-on experience with MS Office and relevant software
• Excellent communication, leadership, relationship building and interpersonal skills
• Problem-solving aptitude
• BA in hospitality management or a related field is a plus
• Understanding of costs in P&L reports and controls on those costs
• Organizational ability

Workplace Conditions: Workplace Environment Conditions

• Combination environment- office, dining room, kitchen

Physical Demands: Physical, Mental and workplace Environment Conditions:

• The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk.
• The employee must regularly lift and/or move up to 5 lbs. and occasionally lift and/or move up to 20 lbs.
• Specific vision abilities required by this job include: close vision, distance vision, color vision & focus.

We Offer:

• Competitive Salary
• Flexible schedule
• Comprehensive training
• Paid Sick and Vacation time
• Great Discount Program

And more!!!

Visit us at https://www.genesis-hospitality.com/

Genesis Hospitality is part of Genesis Global Group and is an equal opportunity employer.