What are the responsibilities and job description for the Service Coordinator position at Genesis Health Clubs?
Evergreen Life Services is an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status.
Position Description: Service Coordinator
FSLA Classification: non-exempt
Reports To: Executive Director
Job Summary
Responsible for providing appropriate office managerial, bookkeeping, clerical, and program support for the Division.
Essential Job Functions
Position Description: Service Coordinator
FSLA Classification: non-exempt
Reports To: Executive Director
Job Summary
Responsible for providing appropriate office managerial, bookkeeping, clerical, and program support for the Division.
Essential Job Functions
- Maintain PASSE requirements
- Prepare and maintain office correspondences and reports (i.e. employment, accounting, client information, etc.) in accordance with policy and procedures
- Maintain the office in an environment conducive to work
- Answer phones; purchase supplies; process all incoming and outgoing mail/shipments
- Ensure office equipment is in working order and request replacement as needed
- Code and submit accounts payable bills as required
- Ensure that training courses both Evergreen-specific and state-specific are available, conducted, and documented appropriately.
- Schedule the appropriate trainers for all training required. Conduct training directly if needed.
- Assist with the orientation process for new employees
- Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.
- Assist with all administrative duties for the Division as required (i.e. Human Resources, Finance, etc.).
- Complete new hire packets (including all insurance forms), workers' compensation reports, vehicle accident reports, and unemployment claim information and forward them to the Home Office for processing withinthe required time frame
- Conduct reference checks of applicants.
- Explain company benefits to employees and when necessary seek additional clarification.
- Maintain employee files and ensure confidentiality.
- Verify and maintain all employee driver’s licenses and auto insurance information.
- Complete all PCNs and required documentation for staff changes.
- Complete and mail all Medicaid, Medicare, Insurance, V.A. ,and Welfare billing forms and reports as appropriate
- Conduct routine environmental audits of each residential area
- Maintain Worker's Compensation documentation and related reports (OSHA 300 log)
- Establish Representative Payee status for new clients with Social Security and prepare and submit annual payee reports to Social Security
- Maintain resident accounts timely; submit patient liability funds and account balances monthly; provide quarterly report to guardians/individuals
- Follow/ensure all federal and state guidelines regarding financial accountability
- Maintain census billing information as required
- Maintain Consultants/Contracts documentation
- Act as staff, community, and vendor liaison
- Conduct investigations as requested
- Occasional travel
- Constantly moves about to coordinate work
- Occasionally moves and positions objects weighing up to 50 pounds
- Occasionally exposed to viruses and infectious conditions
- Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with consumers and staff in a manner that is conducive to harmony and their best efforts
- Must be adaptable and can make decisions
- Must have understanding, patience, and tact
- Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
- Must be able to prioritize work tasks
- Must be able to work without close personal supervision
- Bachelor's Degree in a related field preferred or 4 years of experience
- Read, write, and follow verbal and written instructions
- Working knowledge of computers
- Experience working in the field of intellectual and developmental disabilities
- Attention to detail
- Some evening and weekend work may be required to meet the needs of the division. Will be in constant contact with staff, consumers, their families, and other support agencies.
- Must have a good driving record with no more than three (3) insurance points.
