What are the responsibilities and job description for the Club Manager position at Genesis Health Clubs?
Benefits:
Duties and Responsibilities:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Duties and Responsibilities:
- Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention
- Report and communicate daily with regional team leaders on sales activity
- Conduct daily sales meetings to discuss performance and objectives with club team
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining staff
- Assures that effective orientation and training are given to each new team member
- Responsible for addressing complaints and resolving problems
- Promptly responding to members concerns
- Ensure club meets all standards for cleanliness, maintenance, and safety
- Direct and help manage other departments within the club
- Attend all staff and club meetings and events
- Establish and maintain professional relationships with staff
- Maintain and update sales policies and procedures
- Always know and be aware of club revenues and goals
- Works closely with retention departments to ensure high participation in the facilities
- Ensures that all required documentation is completed in a timely manner.
- Ability to respond quickly and appropriately to emergency situations.
- Perform other duties and assignments as necessary or required
- Help support and grow all departments in the facility
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support goals and objectives
- Recommend staff development/education activities
- Develop and build a team atmosphere among staff and departments
- Ability to respond to common inquiries or complaints
- Available to work weekends and evenings and holidays
- Must hold current CPR certification or obtain within 60 days of start date
- Ability to work well with others
- Experience in cash handling and credit cards
- Customer service abilities
- Ability to stand for long periods of time
- Ability to lift up to 35 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- 401(K)
- 401(K) Employer matching