What are the responsibilities and job description for the Full-Time Administrative Support Specialist position at Genesis Counseling Center?
Join Our Team at Genesis Counseling Center
Position: Client Care Administrative Assistant
Location: Williamsburg, VA
Full-time
Make a Difference Every Day
Ready to make more than just a paycheck? Are you passionate about making a meaningful impact in the lives of others? Ready for a professional job with no nights and no weekends? At Genesis Counseling Center, we are more than a workplace—we are a mission-driven team committed to “touching and inspiring lives." We believe that healing and hope go hand in hand, and our Client Care Coordinators (CCCs) are a vital part of delivering that promise.
Why You’ll Love Working Here
- Positive Environment: You’ll join a fun, supportive, encouraging, and collaborative team where every interaction reflects care and compassion. Genesis was just voted Best Place to Work by Coastal Virginia Magazine for a second year.
- Professional Workplace: We value integrity, attention to detail, and professional growth. Your work will directly support clinical excellence and client well-being. Set schedule Monday - Friday, 9-5. No nights. No weekends. Guaranteed hours.
- Purpose-Driven Impact: Every phone call you answer, every client you greet, and every appointment you schedule helps change lives through counseling and care. Join our mission of "touching lives & inspiring life."
What You’ll Do
As a Client Care Coordinator, you will:
- Serve as the warm, welcoming voice and face of Genesis for our clients in person, by phone and online via our website chat
- Provide exceptional administrative support to our clinical team
- Manage scheduling, new client intakes, and day-to-day office coordination
- Support our mission by maintaining HIPAA compliance and ensuring every client receives timely, thoughtful care
- Collaborate with the management and administrative teams to support a smooth, efficient, and professional environment
What You’ll Need
We’re looking for someone with:
- A heart for service and a passion for helping others
- A good work ethic, ready to come to work each day, on time, ready to serve
- Strong communication and relational skills
- Organizational precision and attention to detail
- Comfort with phones, computers, and multi-tasking in a fast-paced environment
- The ability to be flexible, solution-oriented, and a team player.Familiarity with insurance processes, electronic medical records, and administrative experience in a healthcare or counseling setting is a plus—but not required. We’ll train the right candidate!
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to complete a Background Authorization to be considered for employment?
Experience:
- Medical office: 1 year (Preferred)
Ability to Commute:
- Williamsburg, VA 23185 (Required)
Work Location: In person
Salary : $16