Administrative Assistant / Client Care Coordinator - Faith-Based Counseling Center

What You’ll Do

Administrative & Executive Support

• Manage scheduling, calendar, and communications for the Executive Director.
• Develop and maintain administrative systems and processes for efficiency.
• Draft, edit, and distribute correspondence, reports, and documentation.
• Support financial processes including invoicing, deposits, and budget tracking.
• Coordinate meetings, prepare slides, and take accurate minutes.

Client Care Coordination

• Provide warm, client-centered support at the front desk and via phone/email.
• Manage client scheduling, initial forms and subsequent documents, and follow-up appointments.
• Support HIPAA-compliant processes, billing coordination, and correspondence
• Maintain prospective patient waitlists and provider availability.
• Ensure office readiness and a clean, welcoming environment for clients.

Organizational & Creative Tasks

• Assist with team integration.
• Oversee daily office operations including supplies, vendors, and facilities.
• Support the production of program and client materials in digital/print formats.
• Coordinate digital media and outreach activities including flyers, newsletters, and social media posts that highlight services, events, and community partnerships.
• Use tools like Canva, social media platforms, and networking to ensure consistent branding and clear communication.

What We’re Looking For

• Bachelor’s degree in Business, Communications, or related field (preferred).
• 2 years of administrative or client service experience.
• Strong organizational and problem-solving skills with the ability to take initiative.
• Excellent written and verbal communication.
• Proficient with Microsoft Office; skilled in Canva, social media, and other digital tools.
• Brings a learner’s mindset, integrity, and commitment to best-in-class service.
• Emotional and professional maturity, ministry-minded, and collaborative.
• Reliable transportation and valid driver’s license.
• Willingness to occasionally work evenings/weekends and lift up to 20 lbs.

Why Join Us?

• Compensation & Benefits: Competitive hourly pay PTO, retirement match, and health benefits. This is a non-exempt hourly position.
• Career Growth: Opportunities to expand into leadership, outreach coordinator, or advanced executive support.
• Team Culture: A collaborative, faith-centered environment built on integrity and service.
• Professional Development: A role designed for growth, encouraging big-picture thinking, community partnership, and excellence.

About Us

At Genesis Counseling Center, our mission is to “Touch lives and inspire life” (Isaiah 61:1). We are a faith-centered counseling center dedicated to compassionate care, professional excellence, and strong community partnerships.

We are seeking a versatile, detail-oriented, and compassionate Administrative Assistant/Client Care Coordinator to join our team. This role is ideal for someone with a learner’s mindset, who enjoys a wide variety of responsibilities, and can balance taking ownership of their work with being a cohesive, collaborative team player. As a growing organization, we operate with an “all hands-on deck” spirit, and at times our team members go beyond their core duties to help ensure the success of activities, events, and community initiatives.

We believe in big-picture thinking and best-in-class delivery—whether that means supporting clients at the front desk, partnering with leadership on administrative systems, community outreach, or helping ensure our office and programs reflect excellence and integrity.

How to Apply

If you are organized, compassionate, and eager to grow in a role that blends administration, client care, and creative support, we’d love to hear from you.

Apply by sending your resume short cover letter to: caretexas@genesiscounselingcenter.com

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Client services: 2 years (Required)
• Social media marketing: 1 year (Preferred)

Ability to Commute:

• Boerne, TX 78006 (Required)

Work Location: In person

Salary : $17 - $18