What are the responsibilities and job description for the Lead Support Engineer position at Genesis Corp./New Journey AI LLC?
Genesis10 is currently seeking a Lead Support Engineer for a contract lasting through May 2024 working with an insurance company in Milwaukee, WI.
Responsibilities:
Responsible for administration and development support for the Integrated Risk Management module of ServiceNow
Form configuration
Flow designer
Role and access management
Report and dashboard configuration
Workspace design and configuration
Data imports and integrations
Manage update sets and deploy changes across environments
Service portal configuration
Collaborate with various teams to clearly understand requirements and utilize best practices within ServiceNow to meet those objectives
Manage changes and deployments between ServiceNow environments
Work with product management team to manage and prioritize items from the backlog
Troubleshoot and quickly resolve issues identified by end users
Must Have:
2 years ServiceNow administration experience
2 years ServiceNow development and scripting experience
problem solving and decision-making skills. Ability to work independently and exercise sound judgment. Strong organizational skills.
Nice To Have:
Experience / background in Governance, Risk, and Compliance
Experience with integrations between ServiceNow and other technologies
Experience with Jira backlog management
If you have the described qualifications and are interested in this exciting opportunity, apply today!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.
Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities:
Responsible for administration and development support for the Integrated Risk Management module of ServiceNow
Form configuration
Flow designer
Role and access management
Report and dashboard configuration
Workspace design and configuration
Data imports and integrations
Manage update sets and deploy changes across environments
Service portal configuration
Collaborate with various teams to clearly understand requirements and utilize best practices within ServiceNow to meet those objectives
Manage changes and deployments between ServiceNow environments
Work with product management team to manage and prioritize items from the backlog
Troubleshoot and quickly resolve issues identified by end users
Must Have:
2 years ServiceNow administration experience
2 years ServiceNow development and scripting experience
problem solving and decision-making skills. Ability to work independently and exercise sound judgment. Strong organizational skills.
Nice To Have:
Experience / background in Governance, Risk, and Compliance
Experience with integrations between ServiceNow and other technologies
Experience with Jira backlog management
If you have the described qualifications and are interested in this exciting opportunity, apply today!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.
Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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