VP, Special Assets Officer

The VP, Special Assets Officer is responsible for assisting the SVP, Manager of Special Assets, Credit/Risk Management teams and various lending teams in resolving complex and troubled loan situations to maximize recovery value and minimize risk across both work-with and workout strategies. This role requires advanced analytical capability, exceptional communication skills, and strong relationship management to drive borrower engagement and internal alignment.

The candidate will proactively identify emerging credit issues, develop and execute resolution strategies, and provide clear, actionable recommendations with limited oversight. Success in this role requires the ability to manage multiple priorities, pivot quickly in a dynamic environment, and effectively communicate complex situations to diverse stakeholders, including executive leadership, credit committees, and borrowers.

Principal Duties:

ESSENTIAL FUNCTIONS include the following. Other duties may be assigned.

• Provide comprehensive guidance to Credit Risk and Credit Committee on early identification and resolution of troubled loans, including foreclosure and OREO strategies aligned with market conditions.
• Lead and actively participate in Troubled Loan Review processes.
• Function as primary servicing officer for complex troubled loans including commercial, multifamily, and construction assets.
• Expert in foreclosure processes, restructuring loans via forbearance agreements, managing note sale networks.
• Build and maintain strong, solution-oriented borrower relationships.
• Perform complex financial, collateral, and legal analysis; expert knowledge in cash flow and valuation analysis of MF properties nationwide, construction budgets and borrower/guarantor financial capacity.
• Deliver clear written and verbal recommendations to leadership.
• Maintain strong internal communication across multiple teams.
• Partner with internal and external legal counsel on foreclosure and litigation strategies in jurisdictions across the United States.
• Consistently and accurately monitor borrower performance; adjust strategies and communicate accordingly
• Track loan performance and conduct impairment in addition to gain/loss analysis using Excel and internal systems.
• Support origination teams with complex loan issue resolution.
• Expertise in loan servicing, tracking collateral and process of partial releases

Education and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree required, Master’s preferred.
• 10 years in CRE loan workouts and credit risk.
• Experience with complex commercial, multifamily, and construction loans required.
• Knowledge of multi- state foreclosure laws and regulatory environment strongly preferred.
• Advanced Excel and financial modeling skills required.

Knowledge, Skills, and Abilities

• Exceptional oral and written communication skills.
• Strong relationship management and negotiation abilities.
• Ability to analyze complex situations and make independent recommendations.
• Effective multitasking and prioritization skills.
• High attention to detail in data tracking and reporting.
• Advanced Excel proficiency.
• Strong collaboration and stakeholder communication skills.
• Confidence in managing difficult borrower conversations.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add, or remove duties and request other duties, as necessary.

By applying to this position, the candidate acknowledges that this is not a remote role and is required to be on-site.

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.