What are the responsibilities and job description for the Account Manager position at Genesee Scientific?
About the Company
As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.
Be part of making a difference
At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work and show up for one another every day.
Role: Account Manager
Reports to: Regional Sales Director
FLSA: Exempt
Location: Raleigh, NC
Why this role is important at Genesee Scientific?
Our Account Managers are responsible for the sales of research products within a defined territory. You will develop and maintain effective customer relations, drive opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to gain sales experience with a rapidly growing company.
What will you do:
- Take ownership of territory to build and sustain strong customer relationships
- Manage pricing in territory to achieve financial targets
- Independently make decisions while leveraging available resources to fulfill customer, fostering seamless collaboration with cross functional teams
- Monitor competitor and industry activity, staying updated on new products/services and relevant customer information to integrate into the business plan
- Maintain detailed and timely activity logging in Salesforce, including customer interactions, opportunities, and pipeline management to ensure data accuracy and visibility
- Provide customers with updates on supply and price trends, aiding inventory management, and offer consultative support
- Deliver updates on supply and pricing trends while providing consultative support to customers on inventory planning
- Leverage Teams and Zoom for virtual demos and sales presentations to expand reach and optimize travel time
- Consistently represent Genesee Scientific in a positive, professional manner during all customer interactions