Home Care Office Manager

About Us

Generations Home Care is a dedicated home care agency committed to providing high-quality, compassionate care to our clients. We are seeking an experienced, proactive, and dynamic Home Care Office Manager to oversee our day-to-day operations, ensure strict regulatory compliance, manage caregiver training and development, and drive agency growth.

Key Responsibilities

· Day-to-Day Operations: Oversee daily administrative workflows, staff scheduling, client intake, and general office functionality to ensure seamless service delivery.

· Caregiver Training & Development: Coordinate and conduct orientation, skill competency evaluations, and ongoing state-mandated training programs for caregivers, CNAs, and PCAs.

· Sandata & EVV Management: Utilize Sandata for Electronic Visit Verification (EVV), visit maintenance, caregiver scheduling, authorization tracking, and billing clearance.

· Compliance & Auditing: Conduct regular internal audits of client and employee files to ensure total adherence to state regulations, Medicaid/MCO standards, and agency policies.

· Hiring & Onboarding: Manage full-cycle recruitment for field staff, including sourcing, interviewing, background checks, credential verification, and onboarding.

· Payroll & Invoicing: Process caregiver payroll, resolve timesheet/EVV discrepancies, and manage billing/invoicing for private pay and third-party payers.

· Business Development & Marketing: Actively market agency services to hospitals, rehab centers, community organizations, and families to generate leads and bring in new clients.

Qualifications & Requirements

· Required: Minimum of 2 years of supervisory-level experience in a Home Care or Home Health agency setting.

· Required: Hands-on proficiency with Sandata EVV software.

· Experience in planning and facilitating caregiver orientation and continuing education/training.

· Proficiency with Microsoft Office Suite (Word, Excel, Outlook), spreadsheets, and financial software such as QuickBooks or similar platforms

· Strong knowledge of state home care regulations and compliance standards.

· Proven track record in recruitment, onboarding, and caregiver retention.

· Experience with healthcare billing, payroll processing, and invoicing.

· Strong communication, marketing, and networking skills to drive business growth.

· Excellent organizational and problem-solving abilities.

Benefits

· Competitive salary

· Paid Time Off (PTO)

· Professional development & growth opportunities

How to Apply

Please submit your updated resume detailing your home care supervisory experience and familiarity with Sandata to info@generationshomecare.com or apply directly through this posting.

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $45,000 - $50,000