Medical Receptionist

Generations Family Medical Clinic, located in Claremore, Oklahoma, is looking to add another dependable, motivated, and professional Medical Front Desk Receptionist to our team!

We are seeking candidates who demonstrate a strong work history, excellent communication and organizational skills, and the ability to work well with others. The ideal candidate will have a positive attitude, professional appearance and demeanor, and a genuine commitment to providing exceptional patient care.

At Generations Family Medical Clinic, our culture is built on respect, professionalism, teamwork, and service. We offer competitive, above-average compensation for individuals who demonstrate above-average performance.

• Affordable health insurance, including medical, dental, and vision coverage
• 401(k) retirement plan
• Life insurance
• Paid time off (PTO)
• Seven paid holidays
• A supportive, teamoriented work environment
Position Overview

The Medical Front Desk Receptionist serves as the first point of contact for our patients and plays an essential role in ensuring a welcoming, organized, and efficient clinic experience. This position requires strong communication skills, attention to detail, sound judgment, and the ability to work effectively with patients, providers, and other healthcare professionals.

Qualifications
• Excellent verbal and written communication skills
• Strong interpersonal and organizational skills
• Dependable, selfmotivated, and detailoriented
• Professional appearance and positive attitude
• Ability to multitask in a fastpaced medical office
• Strong problemsolving and criticalthinking skills
• Ability to work independently and as part of a team
• Previous medical office experience preferred
• Willingness to learn and follow clinic policies and procedures
Key Responsibilities
• Greet patients warmly and professionally upon arrival.
• Answer incoming calls, assist callers, and direct inquiries appropriately.
• Schedule patient appointments, followup visits, annual wellness exams, and preventive care appointments.
• Verify insurance eligibility and maintain accurate patient demographic information.
• Collect copays, coinsurance, outstanding balances, and other patient payments.
• Review and update patient information in the Electronic Health Record (EHR) system.
• Ensure required patient registration forms and documentation are completed.
• Request medical records for new patients when necessary.
• Make appointment reminder calls and assist with rescheduling cancellations and noshow appointments.
• Conduct daily patient outreach to encourage preventive care and followup visits.
• Review patient eligibility and preventive care needs through applicable healthcare systems, including OHCA.
• Review immunization records and assist with scheduling recommended vaccinations.
• Maintain a clean, organized, and welcoming reception and waiting area.
• Protect patient confidentiality and follow HIPAA guidelines.
• Work collaboratively with providers, clinical staff, and management to ensure efficient daily operations.
• Demonstrate professionalism, dependability, and a commitment to excellent patient service.

If you are reliable, hardworking, professional, and passionate about making a positive difference in the lives of patients, we encourage you to apply!

Please submit your resume to:brandon@generationsfamilyclinic.com

We look forward to welcoming another dedicated team member to the Generations Family Medical Clinic family!