Outpatient Office Coordinator

The Outpatient Office Assistant is responsible for a diverse set of administrative and support duties. The Outpatient Office Assistant will make it possible for Outpatient Services to operate in an effective and efficient manner by providing support to clinicians and medical staff and identifying components within the course of business to be successful. This position is responsible for the oversight of a variety of functions, including but not limited to the overall organization of the office, client intake process (registration), insurance verifications, processing authorizations, scheduling appointments and assuring medical records are maintained according to accrediting/regulatory body requirements. Additionally, monitors the release of information, record processing, practitioners’ documentation, scanning, etc. This position will have the ability to work independently on projects and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

POSITION QUALIFICATIONS, EDUCATION AND EXPERIENCE:

• HS diploma required. Associates degree in related field preferred.
• Minimum one-year relevant experience required. Healthcare experience a definite plus.

KEY RESPONSIBILITIES/JOB ACCOUNTABILITIES:

• Support OP staff through a variety of tasks, maintaining confidentiality and time-sensitive material.
• Assure accurate and timely documentation within the medical record, including EMR compliance.
• Maintain medical records according to established sequence.
• Analyze charts for completeness according to the established criteria.
• Scan discharge charts into system to be sent for coding.
• Maintain daily client census.
• Organize and monitor office operations and procedures.
• Outpatient Receptionist/answer telephone and respond to request; route calls appropriately.
• Assure timely client intake process and scheduling of appointments.
• Assure accurate and timely billing practices, prior authorizations and insurance verifications in compliance with GBH protocols, etc.
• May include calendar management, staff meetings, etc.

ADDITIONAL SKILLS/QUALIFICATIONS:

• Ambitious and enthusiastic individual who is self-motivated and determined to achieve and exceed goals. Ability to work independently with minimal supervision, and research data.
• Ability to project a professional image.
• Demonstrated proficiency in Word, Outlook, Excel, Access, PowerPoint and internet resources; skills of computer and software applications used in job functions.
• Strong organizational, prioritizing, management of multiple priorities, and analytical skills.
• Excellent attention to detail. Must be able to meet deadlines in a fast-paced environment.
• Strong critical-thinking and excellent customer service. A proactive approach to problem-solving with strong decision-making skills.
• Ability to effectively communicate orally and in writing. Excellent verbal and written communication skills.

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $23 - $26