What are the responsibilities and job description for the Treasury Management Officer position at Generations Bank?
Company Description Generations Bank is a community-focused financial institution that has served families and businesses since 1907, growing from its roots in Harrell, Arkansas to locations across South and Northwest Arkansas and Southwest Missouri. The bank emphasizes convenient, friendly, and knowledgeable customer service supported by an experienced team of bankers. As a fifth-generation, family-led organization, Generations Bank is proud of its long-standing heritage and commitment to multiple generations of customers. Team members are encouraged to support local communities and uphold the bank’s values of service, integrity, and long-term relationships. Generations Bank is a Member FDIC and Equal Housing Lender.
Role Description This is a full-time, on-site Treasury Management Officer role based in Rogers, AR. The Treasury Management Officer will develop and manage relationships with commercial and business clients, identifying their cash management and treasury service needs. This role will promote and implement treasury products such as ACH services, remote deposit capture, online banking, and fraud prevention tools, ensuring clients understand features, benefits, and best practices. The Treasury Management Officer will analyze client account activity and cash flow patterns to recommend tailored treasury solutions that support efficiency, risk mitigation, and growth. Day-to-day responsibilities include conducting client calls and presentations, coordinating with branch, credit, and operations teams, responding to client inquiries and service issues, and ensuring compliance with bank policies and regulatory requirements. The role also involves monitoring market trends, contributing to product enhancements, and helping train internal staff on treasury products and procedures.
Qualifications
Role Description This is a full-time, on-site Treasury Management Officer role based in Rogers, AR. The Treasury Management Officer will develop and manage relationships with commercial and business clients, identifying their cash management and treasury service needs. This role will promote and implement treasury products such as ACH services, remote deposit capture, online banking, and fraud prevention tools, ensuring clients understand features, benefits, and best practices. The Treasury Management Officer will analyze client account activity and cash flow patterns to recommend tailored treasury solutions that support efficiency, risk mitigation, and growth. Day-to-day responsibilities include conducting client calls and presentations, coordinating with branch, credit, and operations teams, responding to client inquiries and service issues, and ensuring compliance with bank policies and regulatory requirements. The role also involves monitoring market trends, contributing to product enhancements, and helping train internal staff on treasury products and procedures.
Qualifications
- Demonstrated proficiency in Treasury Management and Treasury Services, with experience advising business clients on appropriate solutions.
- Strong Finance and Cash Management skills to evaluate client cash flow, optimize liquidity, and understand banking products and pricing.
- Advanced Analytical Skills to interpret account activity, identify trends, assess risk, and recommend data-driven solutions.
- Proven ability to build and maintain business client relationships, including consultative sales and cross-selling in a banking or financial services environment.
- Excellent written and verbal communication skills, with the ability to explain technical products in clear, client-friendly language.
- High attention to detail, accuracy, and organization, with the ability to manage multiple client requests and projects simultaneously.
- Working knowledge of banking regulations and compliance considerations related to treasury and cash management services.
- Bachelor’s degree in Finance, Business, Accounting, or a related field, or equivalent relevant experience.
- Proficiency with online banking platforms, Microsoft Office (especially Excel), and CRM or sales-tracking tools.
- Commitment to ethical conduct, community involvement, and delivering an outstanding client experience.