What are the responsibilities and job description for the Alarm / Security Systems Technician position at GENERAL SURVEILLANCE SECURITY SYSTEMS?
Alarm / Security Systems Technician – Full Time
Pay: $24–$30 per hour, based on experience
Location: Southeast Michigan
Company: General Surveillance Security Systems
Schedule: Monday–Friday, approximately 8:30 AM–5:00 PM
General Surveillance Security Systems is hiring a full-time Alarm / Security Systems Technician to join our long-established team. This is a stable, long-term opportunity for an experienced low-voltage technician who wants steady work, a fully equipped company vehicle, competitive pay, and hands-on experience with a wide variety of security systems.
Our technicians install, service, and troubleshoot intrusion alarm systems, fire alarm systems, access control systems, CCTV, and IP video surveillance systems for commercial, residential, and national retail customers throughout Southeast Michigan.
This is a good fit for a technician who takes pride in clean work, can troubleshoot independently, communicates professionally, and wants to be part of a small, experienced team where quality matters.
Responsibilities
- Install, service, and troubleshoot intrusion alarm systems, fire alarm systems, CCTV / IP video surveillance systems, and access control systems
- Perform clean, professional, code-compliant low-voltage work
- Diagnose system issues and complete repairs efficiently
- Document work performed with accurate service notes, photos, and job updates
- Communicate professionally with customers, office staff, and project managers
- Follow daily schedules, site requirements, and safety standards
- Maintain company tools, equipment, vehicle stock, and job materials
- Stay current on systems, products, and industry best practices
Required Qualifications
- 2 years of hands-on experience in the security alarm, fire alarm, CCTV, access control, or low-voltage industry
- Strong troubleshooting skills with low-voltage and electronic systems
- Ability to work independently and manage daily assignments responsibly
- Valid driver’s license with a clean driving record
- High school diploma or equivalent
- Professional attitude and strong customer communication skills
Preferred Qualifications
- Fire alarm service or inspection experience
- NICET certification, or interest in pursuing NICET certification
- Experience working in commercial environments
- Familiarity with structured cabling, door hardware, and IP networking basics
- Experience with systems such as Honeywell / Resideo, DSC, Fire-Lite, Silent Knight, Hikvision, Digital Watchdog, PDK, or similar platforms
What We Offer
- Competitive pay: $24–$30 per hour, based on experience
- Fully stocked company vehicle
- Paid holidays, vacation, and personal time
- Retirement plan with employer match
- Comprehensive insurance benefits
- Ongoing technical training and manufacturer support
- Steady full-time workload
- Typical 40-hour work week, with occasional opportunities up to approximately 50 hours
- Clear advancement opportunities for dependable, high-performing technicians
- Small-team environment with direct communication and long-term stability
About General Surveillance
Founded in 1983, General Surveillance Security Systems is a locally owned security company serving Southeast Michigan. We install, service, and monitor intrusion alarms, fire alarm systems, video surveillance, and access control systems for commercial and residential customers.
Our reputation is built on reliability, quality workmanship, and long-term relationships with both our customers and our employees. We are looking for a technician who wants to do quality work, continue building their skills, and become a trusted part of our team.
Pay: $24.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Tools provided
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Do you have 2 years experience as a security system technician/installer?
Work Location: In person
Salary : $24 - $30