MALETA FACILITIES PROGRAM MANAGER - 82447

Executive Service

MALETA FACILITIES PROGRAM MANAGER

Department of General Services

Multi Agency Law Enforcement Training Academy

Nashville, TN

Annual Salary: $61,812.00 - $77,244.00

Closing Date: 11/16/2026

This is a hybrid position

How you make a difference in this role:

Key Responsibilities:

• Coordinate the day-to-day facilities-maintenance and facility-readiness activities for the MALETA campus and its training venues, including the Academic Bldg., Range & EVOC Complex, K-9 Training Complex, Housing & Dining, and other campus facilities.
• Serve as the primary MALETA point of contact for routine facilities-maintenance coordination; receive, evaluate, prioritize, document, and track work requests through completion.
• Coordinate work orders, scopes of work, quotes, service agreements, warranties, invoices, contractor documentation, and verification of completed work in coordination with Facilities Management and other authorized stakeholders.
• Coordinate operational service contracts from implementation through ongoing administration including facilities management, custodial, dining, housing, linen services, vending, and other operational support contracts as they develop.
• Assist with procurement planning by developing Statements of Work (SOW), technical specifications, performance standards, independent cost estimates, evaluation criteria, Requests for Proposals (RFP), Requests for Information (RFI), and Invitations to Bid (ITB).
• Develop, implement, review, and maintain facility-readiness procedures, standards, checklists, and related program materials for classrooms, training areas, offices, common areas, support spaces, and other MALETA facilities.
• Prepare facilities for scheduled training, official events, executive visits, inspections, and other approved campus activities by confirming room configurations, furnishings, utilities, lighting, temperature, signage, access, cleanliness, and technology requirements.
• Conduct or coordinate facility inspections before and after use; identify damage, hazards, or deficiencies; recommend corrective actions; and confirm spaces are returned to an approved ready state.
• Maintain current information regarding MALETA buildings, systems, equipment, furnishings, technology, access controls, service agreements, warranties, and other facility assets; coordinate with Facilities Management, STS, emergency responders, contractors, and other stakeholders.
• Provide oversight on assigned operational contracts by monitoring contractor performance compliance with contractual requirements, key performance indicators (KPIs), service level agreements (SLAs), documentation, and quality standards; identify deficiencies; coordinate corrective actions; and recommend contract modifications.
• Support emergency-preparedness, continuity-of-operations, severe-weather, utility-outage, and facility-closure activities; report unsafe conditions and recommend operational restrictions when warranted.
• Prepare utilization, readiness, maintenance, contractor-performance, budget, and other recurring or ad hoc reports; provide input regarding budget requests, facility improvements, asset replacement, and maintenance priorities.
• Supervise assigned staff by assigning work, establishing priorities, monitoring performance, and providing coaching and feedback; perform other related duties and special projects as assigned in support of the MALETA mission.

Minimum Qualifications:

• Experience in facilities maintenance coordination, property or campus operations, building services, hospitality operations, or a comparable environment.
• Experience administering government contracts, service agreements, or large operational support contracts.
• Knowledge of contract administration principles, vendor management, procurement regulations, and contract compliance practices.
• Experience coordinating contractors, vendors, work orders, preventive-maintenance activities, inspections, service-level requirements, and facility reports.
• Ability to analyze usage, work-order, response-time, and contractor-performance information and translate findings into practical recommendations.
• Experience coordinating operations, scheduling, safety, inspections, maintenance, incident documentation, asset accountability, or readiness activities in a complex operational environment.
• Experience supervising, leading, training, or developing employees or teams.
• Familiarity with law enforcement, public safety, military, emergency management, transportation, higher education, government, or similar organizations.
• Proficiency with Microsoft Office and approved scheduling, work-order, reporting, or facility-management systems.
• Strong written and verbal communication skills, sound judgment, and the ability to manage changing conditions, disruptions, conflicts, and emergencies.

• Work is performed in office, classroom, training, housing, dining, utility, mechanical, exterior, and construction or maintenance environments.
• The position may be exposed to inclement weather, dust, noise, uneven surfaces, moving equipment, mechanical systems, cleaning products, and other conditions associated with inspecting and coordinating work across a large campus.
• The position requires the ability to walk throughout campus and facilities, climb stairs, stand and walk for extended periods, inspect spaces and equipment, communicate in varied environments, and lift or move supplies and equipment weighing up to 75 pounds.
• Occasional evening, weekend, or after-hours work may be required.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.