DGS DISTRIBUTION SPECIALIST 1 - 11172025-73076

Job Information

State of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF GENERAL SERVICES, POSTAL SERVICES DIVISION, DAVIDSON COUNTY

This is an on-site position.

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school.

Substitution of Experience for Education: Qualifying experience in delivery, distribution, or strong mail handling experience in postal services may be substituted for the required education on a year-for-year basis.

Preferred experience equivalent to four years of distribution, and/or strong mail handling experience for a large organizations or mail house.

Necessary Special Qualifications: Positions in this class must meet the following requirements:

1. Have a valid motor vehicle operator license.

Examination Method: Non-Competitive Selection for Preferred Service positions.

Overview

Under general supervision, performs distribution work of routine difficulty; and performs related work as required. This is the entry/working level class in the DGS Distribution series. An employee in this class is responsible for preparing mail for distribution and delivering mail. This includes collecting, sorting, routing, and processing mail. This class differs from the DGS Distribution Specialist 2 in that an incumbent of the latter is responsible for leading and training staff.

Responsibilities

1. Makes daily package and mail pickups and deliveries to customers: operates cargo vans and other delivery vehicles; follows traffic laws and follows established traffic and transportation procedures; loads and unloads delivery vehicle; ensures mail and packages are received by customer.

2. Communicates with customers regarding deliveries: assists when tracking or delivery questions or issues arise; resolves address issues on inbound mail and packages; informs customers of packages or mail upon delivery.

3. Receives and reviews routing information in order to accurately deliver mail: gathers and verifies all routing information; makes necessary adjustments according to changes in route or customer addresses; verifies contents of inventory loads against shipping information; reports any delays, accidents, or routing changes to management.

4. Sorts and moves inventory to prepare for delivery: categorizes mail by department, division, and route; uses motorized and non-motorized equipment to move heavy loads of mail and materials from one location to another; carries tubs of mail and other package receipts to proper location as they are received.

5. Documents all mail received and/or delivered: scans all packages and certified mail into tracking system to document receipt and delivery.

6. Conducts inspections on all vehicles or equipment used: completes motorized or non-motorized equipment checklists; ensures delivery vehicle is in good running order by conducting pre-inspection of breaks, times, lights, horn, etc.; reports any issues with vehicles or equipment to upper management.

7. Analyze reported suspicious mail and packages to determine potential threat; may implement emergency action in case of perceived immediate threat such as drugs, chemicals, stained packages, etc.

8. Able to operate a Downdraft Table, and MX908 device while processing mail.

Competencies (KSA's)

Competencies:

• Action Oriented
• Drives Results
• Decision Quality
• Instills Trust
• Communicates Effectively

Knowledges:

• Customer and Personal Service
• Production and Processing
• Public Safety and Security
• Transportation
• Information Technology

Skills:

• Active Learning and Listening
• Time Management
• Speaking
• Management of Material Resources
• Critical Thinking

Abilities:

• Deductive Reasoning
• Depth Perception
• Limb and/or Full Body Coordination
• Information Ordering
Prolonged Stamina

Tools & Equipment

• Delivery Vehicles
• Package Tracking System
• X- Ray Machine
• Biohazard/Isolation Equipment
• Automatic Sorter

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.