Demo

Customer Service Representative - Colonial / Heritage Village

General Services Corporation (GSC)
Richmond, VA Full Time
POSTED ON 12/5/2025 CLOSED ON 12/25/2025

What are the responsibilities and job description for the Customer Service Representative - Colonial / Heritage Village position at General Services Corporation (GSC)?

Description

Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development.

At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds.

Responsibilities

  • Receive and assign maintenance requests in compliance with environmental and OSHA regulations and company policies
  • Maintain the Resident service database
  • Organize and maintain the service area
  • Maintain parts and inventory
  • Operate a multi-line telephone system and providing excellent customer service to our residents

Requirements

To be a top candidate:

  • Must have at least 1 year of general office work in a computerized environment
  • Have excellent customer service skills
  • Have exceptional communication skills (both verbal and written)
  • Warehouse experience is a plus
  • Spanish language skills are a plus

GSC Cares about your health and wellbeing and we provide the following benefits:

  • Health, Dental, and Vision Coverage.
  • 401(k) Retirement Savings Plans.
  • 25% Employee Rental Discount at any GSC property.
  • Paid Holidays, Paid Sick and Paid Vacation.
  • Health Savings Account with Match.
  • Maternity Leave.
  • Employee and Dependent Care Assistance Programs.
  • Short- and Long-Term Disability Insurance.
  • Life, Critical Illness, Accident, and Cancer Insurance Plans.
  • Pet Insurance.
  • Identity Theft Protection.
  • Legal Resources.

A valid driver's license and proof of insurance required, along with a passing criminal background check and pre -

employment drug testing.

GSC is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary.com Estimation for Customer Service Representative - Colonial / Heritage Village in Richmond, VA
$38,497 to $47,864
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative - Colonial / Heritage Village?

Sign up to receive alerts about other jobs on the Customer Service Representative - Colonial / Heritage Village career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at General Services Corporation (GSC)

  • General Services Corporation (GSC) Richmond, VA
  • Job Type Full-time Description Sign-on Bonus $2,000 Additional Bonus Opportunities throughout the year*** Join our team at General Services Corporation, wh... more
  • 11 Days Ago

  • General Services Corporation (GSC) Atlanta, GA
  • Job Type Full-time Description Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of ... more
  • 16 Days Ago

  • General Services Corporation (GSC) Charleston, SC
  • Job Type Full-time Description Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of ... more
  • 1 Day Ago

  • General Services Corporation (GSC) Atlanta, GA
  • Job Type Full-time Description Join our team at General Services Corporation, where we don’t just manage apartment communities, we build team member commun... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Customer Service Representative - Colonial / Heritage Village jobs in the Richmond, VA area that may be a better fit.

  • General Services Corporation (GSC) Richmond, VA
  • Description *** Sign-on Bonus $2,000 Additional Bonus Opportunities throughout the year *** Join our team at General Services Corporation, where we have pr... more
  • 1 Day Ago

  • General Services Corporation (GSC) Richmond, VA
  • Job Type Full-time Description Sign-on Bonus $1000.00 Additional Bonuses Opportunities Throughout the Year*** Additional Bonuses Opportunities Throughout t... more
  • 18 Days Ago

AI Assistant is available now!

Feel free to start your new journey!