What are the responsibilities and job description for the Senior Security & Fire Alarm Lead Technician position at General Security Inc.?
About General Security Inc.
General Security Inc. is consistently ranked among the Top 30 security dealers nationwide by Security Distributing & Marketing (SDM). We deliver enterprise-grade safety and security solutions supported by a long-tenured, skilled, and supportive team.
We are seeking a self-motivated Senior Security & Fire Alarm Lead Technician for our Roselle, NJ location. The ideal candidate will manage daily schedules, service calls, and a company vehicle with care, efficiency, and precision while leading full-scope commercial and residential projects.
Core Responsibilities
System Installation: Mount panels, power supplies, card readers, electronic locking hardware, and IP cameras. Read floor plans and riser diagrams; run, dress, terminate, and test low-voltage cabling, including Cat5e/Cat6 and fire wire.
Access Control & Video Integration: Install, program, and service Avigilon, Brivo, Eagle Eye Networks, DSX, and Hikvision systems. Configure controllers, cloud gateways, electronic locks, readers, and cloud or local VMS platforms.
IP Networking: Configure IP security devices, assign static IP addresses and subnets, and integrate security hardware onto client local area networks.
Service & Advanced Troubleshooting: Diagnose and repair complex system faults, including ground faults, open loops, communication dropouts, and power supply issues across burglar, fire, and access control systems.
NFPA Fire Inspections: Perform routine and annual fire alarm testing while accurately completing required NFPA 72 inspection reports.
On-Call & Client Relations: Provide professional client communication, participate in the regular on-call rotation, and maintain high standards for commercial and residential accounts.
Qualifications & Requirements
Experience: 5 years of hands-on field experience in commercial and residential low-voltage security, access control, and fire alarm systems, including installation and service.
Platform Expertise: Direct hands-on familiarity with DSX, Brivo, Avigilon, Eagle Eye Networks, and Hikvision systems.
Technical Skills: Strong background in schematic reading, system design, low-voltage cabling, power tools, and hand tools.
Communication & Mindset: Excellent communication skills with management and clients, along with strong self-management, organization, and problem-solving abilities.
Additional Requirements: Candidates must possess a valid driver’s license and may be subject to a background check and drug testing.
What We Offer
Competitive Compensation: Pay range is based on experience, advanced technical skill, field knowledge, and leadership ability.
Company-Provided Assets: Company vehicle for job-site and office transportation, plus a company cell phone.
Robust Benefits Package:
· 401(k) with company match
· Health, dental, and vision insurance
· Life and disability insurance options
· Aflac supplemental coverage
· Paid time off (PTO)
Great Work Culture: Join a stable, long-tenured, and supportive team with opportunities for career growth.
Pay: From $36.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $36