What are the responsibilities and job description for the Utility Warranty Technician - GTE position at GENERAL RV CENTER?
The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation's Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.
What's in it for you? When you join our team, you become part of the General RV family. It's more than a job - it's the opportunity to build a career, make a difference, and be part of an exciting industry. If you're looking for a place to call home, we want to hear from you!
About our Inspection Facility
A premier experience begins with a great product, and the team members at our Elkhart A premier experience begins with a great product, and the team members at our Elkhart Inspection Facility play a crucial role in our operations. Located in Bristol and just minutes away from the RV/MH Hall of Fame, our Inspection Facility serves as a check point where new units are received from manufacturers to undergo inspection and rigorous testing before continuing on to General RV dealerships.
SUMMARY
The Utility Warranty Technician's essential duties and responsibilities include short diagnostics, adjustments and repairs on the PDI line. This role will lead on the in-station adjustments, minor repairs, and warranty complaint recording through the Pre Delivery Inspection (PDI) production process.
Responsibilities
- RV adjustments, repairs, and recording of RV issues with an iPad
- Analyze root causes of production-related issues and develop corrective action either individually or collaboratively
- Document complaints and cause for off-line warranty needs
- Work with PDI Leads to communicate fails on the PDI Line
- Serve as a backup Warranty bay technician
- Earn training in RVTI certifications
- Learn and understand multiple PDI stations
- Support the organization as a functional backup to test and inspection roles
- Provide associate functional/inspection training as needed
- Positive disposition with every interaction
- RVTI Certifications and/or RV Production experience
- Strong communication skills
- Proficient training skills
- Computer proficiency
- Problem solving and decision making
- Ability to multi-task and manage competing demands
- Ability to meet deadlines
- Attention to detail with a "Can-Do" attitude
- Excellent attendance
About General RV
General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we've grown into the nation's premier RV dealer. We've helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies.
Employment Type: FULL_TIME