What are the responsibilities and job description for the Parts Specialist position at General Parts Group?
Description
Unlock Your Career as a Parts Specialist!
Locations available: Kansas City, MO
Hours: Monday - Friday 10am - 6pm
Pay is based on experience ranging from $20-$27 hourly.
The Parts Specialist ensures delivery of excellent customer service through fast and accurate processing of part orders, communication, and coordinating with other departments to resolve inquiries.
Become an integral part of a winning team, working independently to drive financial success. Your expertise will not only make a difference but will be recognized and celebrated.
Ready to step into this role? Apply now and be part of our success story!
General Parts- Empowering Parts Specialists to Excel! #HiringNow #PartsSpecialist #CustomerService #InboundCalls #JoinOurTeam
Unlock Your Career as a Parts Specialist!
Locations available: Kansas City, MO
Hours: Monday - Friday 10am - 6pm
Pay is based on experience ranging from $20-$27 hourly.
The Parts Specialist ensures delivery of excellent customer service through fast and accurate processing of part orders, communication, and coordinating with other departments to resolve inquiries.
- Assists customers with inquiries regarding parts, pricing, and other general information.
- Performs customer service through research, part orders, issuing quotes, and resolving customer concerns using established procedures.
- Works with customers, technicians, vendors, representatives, and manufacturers to ensure the timeliness and accuracy of part orders.
- Maintains current knowledge of parts and accurate customer information to provide accuracy in the order entry process and ensure customer satisfaction.
- Understands and communicates credit/collections guidelines and resolves situations accordingly.
- Understands and communicates the expectations of customer accounts.
- Responds to customer requests and questions regarding parts and account information. Analyzes and rectifies customer concerns using established procedures.
- Creates and follows up on purchase orders, new customer accounts, new part numbers, and invoice sales orders according to established procedures.
- Develops new prospects and clientele while maintaining current customer accounts by selling the Company’s products within an assigned region.
Become an integral part of a winning team, working independently to drive financial success. Your expertise will not only make a difference but will be recognized and celebrated.
Ready to step into this role? Apply now and be part of our success story!
General Parts- Empowering Parts Specialists to Excel! #HiringNow #PartsSpecialist #CustomerService #InboundCalls #JoinOurTeam
Salary : $20 - $27