What are the responsibilities and job description for the Inside Sales Representative position at General Insulation Company?
Job description:
General Insulation Company is a national wholesale distributor of commercial and industrial insulation products, HVAC supplies, 3M Firestop products, and associated construction supplies. It is the largest privately held mechanical insulation distributor in North America. As a family-owned company, we have built our business by providing the highest quality products and superior service to our customers. We look forward to you joining our family!
Job Requirements:
· Works under the direction of the General and Operations Manager
· Welcome incoming customer calls or customer walk-ins by answering questions and following up with product recommendations and price quotes
· Accurately enter customer orders, quotes, and product information into our system for timely customer fulfillment
· Make daily outbound calls to current customers, prospects, and target accounts to strengthen relationships and drive new revenue opportunities
· Provide support to the outside sales team by communicating customer activity, qualifying prospects, and nurturing leads
· CRM Management – log activities, interactions, and customer information accurately (e.g., Sales Management Plus)
· Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment
· Maintain consistent communication with warehouse personnel to ensure customer needs are met
· Comfortable with change, open to new ideas, and capable of thinking creatively when solving problems
· Assists in warehouse and additional functions as needed
Candidate Requirements:
· High school diploma
· 1–2 years of inside sales or customer service experience
· Strong communication skills, both verbal and written
· Detail oriented with solid time-management skills
· A background in construction materials, distribution, or related fields is helpful, but not required
· Ability to learn quickly and adjust to evolving processes
What we offer:
· Health: medical, vision, and dental benefits, plus voluntary options for you and your family
· Future: 401k plan with company support
· Time Off: paid time off and flexibility to support a healthy work-life balance
· Environment: an inclusive team atmosphere with support, training, and growth opportunities across the company
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
General Insulation is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience:
- Customer service: 1 year (Required)
- Inside sales: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $21 - $22