What are the responsibilities and job description for the Dental Receptionist/Front Desk position at General Family Dentistry?
We are seeking a new dental receptionist/front desk for our busy family dental practice in Oakland Chinatown.
Duties
- Greet patients warmly and professionally, ensuring a positive first impression
- Verify insurance coverage and perform insurance eligibility and benefits verification
- Collect payments, process co-pays, and handle medical collections as needed
- Handle multi-line phone systems with professional phone etiquette and assist patients with inquiries
- Manage filing charts, faxing, scanning, and other duties to support office operations
- Ensure smooth front desk operations by coordinating patient flow and managing appointment schedules
Qualifications
- Must be fluent in Cantonese and English, knowing Mandarin additionally is preferred
- Proficiency in computer office skills such as programs like Microsoft Word/Excel
- Be able to multi-task with organization skills and attention to detail
- Ability to communicate clearly and effectively to ensure efficient schedule flow and dental team unity
- Office experience is preferred, but we are willing to train you
Looking forward to hearing from you!
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Vision insurance
- Pay: $17.00 - $22.00 per hour
Work Location: In person
Salary : $17 - $22