Service Administrator

Job Details

Description

Salary: $20/hr-$22/hr DOE

OVERVIEW: The Service Administrator will be responsible for the effective performance of miscellaneous clerical duties within the service department.

Essential Duties And Responsibilities

• Assist in opening service orders, segments, and corrections of service orders as needed
• Cost and invoice service orders as necessary throughout the day
• Add equipment profiles as needed for customer machines needing repair
• Performs month-end processes as needed for the Service Department
• Proofreads work orders for grammar and spelling as necessary
• Works with Foremen to ensure work orders are processed and invoiced within 10 days of last labor
• Timecard entry onto work orders as needed
• Maintains department files and ensures material is properly filed within the company’s computer network for multiple companies
• Other duties as required by manager
  
  

Job Requirements

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
• Minimum 2-year administrative degree or 2 years related work experience
• An above average computer comfort level to work with Excel, MS Outlook, and OneDrive
• Strong keyboarding skills
• General understanding of mechanical/technical terms preferred
• Knowledge of service process and procedures
• Must have a positive mental attitude
• Maintain excellent communications skills, both oral and written
• Excellent organizational skills and ability to multi-task
• Self-motivated and goal oriented
• Should be personable, highly motivated, a problem solver, ethical, and able to adapt to all forces around them – customers, suppliers, coworkers, and manufacturers.
• Very detail-oriented
  
  

COMPANY BENEFITS: (*certain benefits are adjusted based on position)

• Health
• FSA
• HSA w/ Employer Contributions
• Dental
• Vision
• Life / AD&D / Critical Illness
• 401k Company Match
• PTO Accrual
• Paid Holidays
• Prescription Safety Glass Reimbursement
• Safety Boot and Cold Weather Gear Reimbursement
• Annual Tool Allowance
• Employee Assistance Program
• Uniform/Clothing Allowance
• Employee Events
• Sponsorships
• Additional Job-Related Education and Trainings
• Short/Long Term Disability – Employer Paid
  

Nature And Scope Of Job

• Requires sitting, standing with periodic lifting, walking, standing, bending, stooping, and stretching
• Requires ability to push, lift, pull, and/or carry 10 lbs. or more
  
  

The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.

Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.