Task Area Program Manager (Universal IT Customer Support)

Task Area Program Manager (Universal IT Customer Support) Clearance Level None Category Program Delivery and Execution Location Washington, District of Columbia (Hybrid Workplace) Key Skills For Success Financial Management Information Technology Infrastructure Library (ITIL) People Management REQ#: RQ225206 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens. Job Description Task Area Program Manager Advance how our customers operate while you advance your career. Join GDIT as Task Area Program Manager and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Task Area Program Manager the work you’ll provide the full range of Customer Support and Engineering Services to meet the mission needs of the Department. This includes enhanced service delivery and response times to support all DT customers across all devices and services, utilizing a comprehensive and efficient approach to enable the Department’s global footprint, which encompasses approximately 175,000 desktops and laptops, and over 65,000 mobile phones and tablets. Leads and manages the Universal IT Customer Support task area. Responsible for delivery of all requirements within the assigned area, alignment with Department business lines, and supervision of project managers and technical staff. WHAT YOU’LL NEED TO SUCCEED: Bring your technology expertise and drive for innovation to GDIT. The Task Area Program Manager must have: Bachelor’s degree in a relevant field 8+ years of experience managing IT projects or programs, with at least 3 years in a federal environment PMP or equivalent certification preferred Experience supervising technical teams and managing budgets Active Secret security clearance. The ability to obtain a Top Secret security clearance by the time of award as required by the contrac GDIT IS YOUR PLACE: At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace Work Requirements Years of Experience 8 + years of related experience * may vary based on technical training, certification(s), or degree Certification Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $142,792 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. Our Identity Verification Process As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Salary : $142,792 - $166,750