Outside Sales Represenative

Summary/objective

Build, develop, and enhance customer relationships through creative and innovative value-added product and service solutions with the focus on helping make the customer more productive, efficient, and profitable.  Responsible for prospecting and generating new business, including but not limited to: bulk CO2, Industrial, Specialty and Medical Gas sales. 

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Outside Sales:

1. Develop and maintain customer relationships by calling on and servicing customers on a               daily basis.
2. Work with customers to determine problems and concerns they have and come up with value-added solutions that help make the customer more profitable.
3. Demonstrate product for customers and provide counsel and assistance on customer needs or product application issues.
4. Understand the true costs of servicing the customer including delivery costs, product knowledge and training, and conscientiously working to achieve the maximum value and profit to the customer and to the company with the most efficient use of company resources.
5. Work with stock points to help expand sales territories.
6. Maintain quality service by following quality customer service standards and resolving customer service problems.
7. Partnering with suppliers by making sales calls together when they are in the area and reviewing new product offerings and making the determination as to customer application and proactively demonstrating new product line to prospects.
8. Attain mutually agreed upon number of cold calls per quarter as set by Inside Sales and Branch Manager.
9. Achieve mutually agreed upon number of Product Service Agreements (PSA) as determined by Branch Manager.
10. Maintain professional and technical knowledge by attending educational workshops and reading trade magazines.
11. Other duties as assigned.
    
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Operational Support:

1. Work with Branch Manager reviewing key financial goals set for the branch and working together to develop and implement action plans to help achieve and exceed the goals.
2. Work with Branch Manager to keep accounts receivable within company guidelines.
3. Work with Branch Manager and Purchasing Manager to keep inventory turns within company guidelines.
4. Work with Purchasing Manager on cycle counting, inventory accuracy, and physical year-end inventory.
5. Work with Inside Sales and Branch Manager to have them help prepare bids and quotes. 
6. Maintain professional and technical knowledge by attending educational workshops and reading trade magazines.
7. Hot-shot and cylinder deliveries as required.

Interface:

Internal:     Must positively interface at all levels within the company including particular emphasis with the Branch Manager, Branch staff, Purchasing, and Accounts Receivable.

External:  Must maintain positive interface with customers and vendors

REPORTS PREPARED:

Special branch activities reports as requested by the President.

Competencies

1.  Ability to analyze customer issues and concerns and determine value-added solutions that will benefit the customer and the company.
2. As required, capable of completing work schedule which may be before or beyond regular work hours.
3. Basic understanding of key financial ratios including gross margin, gross margin %, and net income.
4. Completion of all reports required of management including but not limited to call reports, prospect reports and joint vendor call reports.
5. Properly utilize computer system for order entry, customer history, and ordering
6. Ability to lift or maneuver product in excess of 300#.

Travel required

Overnight travel is required

Required education and experience

Experience: Minimum of two years’ experience in a sales related field; preferably acquired in the welding supply or industrial distribution field.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary : $50,000 - $65,000