What are the responsibilities and job description for the Real Estate Operations Manager position at General Corporation?
Position: Real Estate Operations Manager
To apply, please send resume and cover letter to Apply@GeneralCorporation.com
Reports to: President
FLSA Status: Exempt (salaried, full-time 40-hour/week)
Salary: Competitive, negotiable based on experience
Benefits: Full benefits
Location: Charleston, WV
Essential Duties and Responsibilities
• Direct and manage day-to-day operations, including the physical and financial management of a portfolio of commercial properties.
• Manage and supervise maintenance staff and their work.
• Coordinate, schedule, and supervise maintenance projects.
• Perform general accounting and bookkeeping duties, including monthly invoicing, taxes, and bill payments.
• Review and audit bills and invoices to ensure accuracy.
• Negotiate contracts with vendors and contractors; obtain and evaluate multiple competitive bids.
• Ensure contractual obligations are met and expected benefits are realized.
• Maintain optimal staffing by mentoring, motivating, and developing team members.
• Collaborate with the marketing representative to provide exceptional service for our tenants.
• Track service contract expiration dates and negotiate timely renewals.
• Perform and document scheduled inspections of company-owned properties in the Charleston, Dunbar, Huntington, and Clarksburg areas.
• Additional duties as assigned by management.
Skills
• Read and interpret documents such as procedure manuals, work instructions, lease agreements, sale contracts, and software manuals.
• Write routine reports and correspondence.
• Communicate effectively (both orally and in writing) with tenants and team members.
Other Knowledge, Skills, Abilities, and Attributes
• Exceptional attention to accuracy and detail.
• Highly developed problem solving, analytical, and decision-making skills.
• Strong organizational skills necessary to maintain accurate and detailed records.
• Display professionalism and a strong work ethic.
• A refined “hands-on” leadership style that motivates and enhances team performance.
• Multi-task and prioritize workload with capacity to effectively delegate in a fast-paced, detailed and deadline-driven environment.
• Excellent verbal, written, and listening skills.
• Adherence to general safety rules and company policies.
• Proficient in Microsoft Office software.
• Skilled in dispute resolution and negotiation.
• Anticipate problems and proactively address them.
• Self-learner with the ability to research and implement solutions.
• Identify and recommend business process improvements.
Education and Experience
• Bachelor’s degree from four-year institution.
• Prior accounting or business management experience preferred.
• No prior real estate experience needed.
Minimum Requirements
• Must be at least 18 years of age.
• Must pass a routine background check and drug screening.
Overview
Requirements listed here are representative of the knowledge, skills and/or abilities expected to be performed on a daily basis at a satisfactory level. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions associated with the position.
The above summary is a guideline designed to present an overview of the job duties and is not intended to be a comprehensive list of all responsibilities and requirements.