What are the responsibilities and job description for the Business Process Analyst / Technical Writer position at General Atomics Aeronautical Systems?
Job Summary
General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems.
This role combines business process analysis, technical writing, and project coordination to support engineering execution within a Quality Management System (QMS). The position focuses on process mapping for Engineering Design Procedures, collaborator process assessments, and Design Assurance support to ensure audit-ready documentation, clear process definition, and effective milestone planning across the full engineering design lifecycle.
DUTIES AND RESPONSIBILITIES:
Job Qualifications
Salary range: 73,700 - 128,780
General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems.
This role combines business process analysis, technical writing, and project coordination to support engineering execution within a Quality Management System (QMS). The position focuses on process mapping for Engineering Design Procedures, collaborator process assessments, and Design Assurance support to ensure audit-ready documentation, clear process definition, and effective milestone planning across the full engineering design lifecycle.
DUTIES AND RESPONSIBILITIES:
- Develop, document, and maintain engineering procedures, Design Assurance processes, checklists, templates, and training materials in alignment with QMS and contractual requirements.
- Perform process mapping and continuous improvement activities to standardize Engineering Design Procedures and enhance process clarity and efficiency.
- Gather, analyze, and synthesize technical data from engineering artifacts (e.g., drawings, specifications, test procedures) and subject matter experts to produce clear, accurate, and user-focused documentation.
- Ensure audit-ready documentation, including traceability, configuration control, and alignment with design reviews, verification activities, and milestone planning.
- Coordinate and support technical and process reviews, ensuring proper stakeholder engagement, documentation tracking, and record retention.
- Conduct collaborator process assessments and support alignment with internal processes and external requirements.
- Identify process gaps, risks, and inefficiencies; support resolution and continuous improvement efforts with engineering and program teams.
- Ensure compliance with company policies, regulatory requirements, and safety practices.
Job Qualifications
- Typically requires a Bachelors degree in a related field and six or more years experience as a business process analyst working with computerized management systems to include, but not limited to, product life cycle systems. May substitute equivalent experience in lieu of education.
- Experience developing and maintaining controlled technical documentation, procedures, and process artifacts.
- Working knowledge of QMS and Design Assurance principles, including document control, traceability, configuration management, and design review processes.
- Familiarity with regulated environments (e.g., AS9100, CMMI) preferred.
- Proficiency with document management and collaboration tools (e.g., SharePoint or similar systems).
- Strong analytical, organizational, and communication skills, with the ability to translate complex technical concepts into clear documentation.
- Ability to work independently and collaboratively in a team environment while maintaining confidentiality.
- Ability to obtain and maintain DOD security clearance is required.
Salary range: 73,700 - 128,780