What are the responsibilities and job description for the Dental Receptionist position at General and Cosmetic Dental Practice?
We are seeking a friendly, organized, and dependable Dental Receptionist for our privately owned general and cosmetic dental practice. This person serves as the first point of contact for patients and helps keep the front office and daily schedule running smoothly.
The ideal candidate is personable, a good communicator, a team player, and takes initiative to support patients and the team.
Responsibilities:
- Welcome and greet all patients in the lobby.
- Answer incoming phone calls in a courteous and professional manner.
- Build rapport with patients with a strong focus on personalized service.
- Schedule appointments and update patient records.
- Manage the check in/check out of patients including collection of payment.
- Gather new patient paperwork and upload files into the Patient Management Software (Curve Dental).
- Respond to general inquiries/requests that may include, but are not limited to insurance, status of current cases, request for patient records, etc.
- Check office mail and email, communicating with patients and insurance companies.
Requirements
- Ability to work in a fast-paced customer centric environment while maintaining a positive attitude.
- Self-motivated team player with strong organizational and people skills.
- Minimum of 1 year in previous Dental Office is highly preferred.
- Experience with Curve Dental software is a plus.
- Comfortable working on a computer.
What success looks like
Patients feel welcomed and informed, calls and messages receive timely responses, records and payments are accurate, and schedule openings receive prompt attention. The receptionist takes ownership of follow-up tasks and communicates proactively with the broader team.
Benefits:
- No work on Fridays!
- Paid Vacation Days
- Paid Holidays
- Dental Insurance
- Health Insurance Reimbursement
Education:
- High school or equivalent
We’re committed to living our core values which promote inclusion and diversity. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Dental office: 1 year (Preferred)
Work Location: In person
Salary : $18